About Us

About Storm Water Services

​​​​​​​​​​​​​Established in the early 1990’s, Charlotte-Mecklenburg Storm Water Services is a joint municipal/county stormwater utility that includes the City of Charlotte, the surrounding towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill and Pineville and Mecklenburg County.

What We Do

Storm Water Services works year-round to manage the runoff from rainfall, reduce the risk of flooding, restore floodplains and protect the water quality of surface waters county-wide. We accomplish this by:

  • Repairing and replacing aging storm drainage infrastructure

  • Restoring severely eroded streams and floodplains to hold excess rain

  • Mapping floodplains to protect drainage capacity and manage floodplain development

  • Responding to residents who call 3-1-1 to report drainage and flooding concerns

  • Monitoring surface waters for evidence of pollutants

  • Enforcing ordinances to protect surface waters

  • Educating residents about flood safety, pollution prevention and volunteer opportunities


​Organization

Charlotte-Mecklenburg Storm Water Services staff includes both City of Charlotte and Mecklenburg County employees. Staff coordinates closely to provide comprehensive stormwater services and ensure service to residents is seamless.

The Towns of Davidson, Cornelius, Huntersville, Matthews, Mint Hill and Pineville are responsible for smaller streams and manmade drainage systems draining less than one square mile within each jurisdiction.


Storm Water Advisory Committee (SWAC)

Charlotte-Mecklenburg Storm Water Services works under the guidance of the Storm Water Advisory Committee (SWAC). The advisory committee:

  • reviews policies

  • hears appeals and decides on violations, fee credits, service charges and adjustments

  • evaluates capital and operational programs and budgets

  • makes recommendations or comments to elected officials


​Who to Contact

​Billing Questions

Call 3-1-1

​Drainage Concerns

Call 3-1-1

​Communication Team

​Floodplain Inquiries

Tim Trautman, PE, CFM, Mecklenburg County

Geographic Information Systems (GIS)

Samantha Willis, City of Charlotte

James Scanlon​, Mecklenburg County

Media Inquiries​

Leo Caplanides, City of Charlotte

John Wendel, Mecklenburg County

Permitting and Compliance

Jordan Miller, City of Charlotte

Don Ceccarelli, PE, Mecklenburg County

Program Administration

Kruti Desai, PE, Division Manager, City of Charlotte

Dave Canaan, Director, Mecklenburg County

Sediment and Erosion Control

Call 3-1-1

Storm Drainage Improvement Projects

Matthew Gustis, PE, City of Charlotte

Report Surface Water Pollution

Call 3-1-1

Water Quality (surface waters)

Marc Recktenwald, City of Charlotte

Rusty Rozzelle, Mecklenburg County

Water Quality Outreach, Education and Volunteers

​Sharnelle G ​Currence, City of Charlotte

Ashley Smith, Mecklenburg County


​Locations

​City of Charlotte Storm Water Services

​Mecklenburg County Storm Water Services