The 311 Call Center will be closed on Wednesday Dec. 25 and Thursday Dec. 26. It will reopen on Friday, Dec. 27, with operating hours from 8 a.m. to 4 p.m.
Smart Charlotte is the city’s program delivering digital equity and civic innovation efforts. It was created in response to the community’s need for both digital inclusion and the development of more resident-centered tech and data solutions. The program started in 2020 with a focus on internet access for residents impacted by the digital divide. In late 2021, it expanded to developing resident-centered digital, tech and data solutions.
Internet Access & Digital Navigation
Digital Literacy & Computers
Digital Equity & Civic Innovation