Pass Sales Hours


Due to the current situation regarding the Coronavirus (COVID-19) the Charlotte Area Transit System pass sales booth at the Charlotte Transportation Center will operate Monday thru Friday 6:00 a.m. – 6:00 p.m. These abbreviated hours will begin March 18, 2020, until further notice. Citizens needing passes outside of those hours can purchase them on the CATS Pass mobile app or online at The CATS call center will also operate these amended hours; however, automated schedule information will continue to be available 24 hours a day.


Saturday and Sunday hours at pass sales and the call center will remain the same: 7:00 a.m. to 4:00 p.m.


CATS appreciates your understanding and patience as we all make adjustments during this challenging time.