New Year. New Ticket Vending Machines.
Beginning Monday, January 8, and continuing over the next few weeks, work crews will begin installing NEW ticket vending machines at LYNX Blue Line Stations. During the installation period, stations may have both the current and the new ticket vending machines.
Purchasing your ticket via the new vending machines is easy. Machines will continue to offer one-way, roundtrip, one-day and weekly passes. Begin by selecting your ticket type and your rider category, and then chose the quantity. Next, insert your payment. The new vending machines accept cash, credit card, change card or any combination thereof. Credit cards accepted include American Express, Discover, Mastercard, and VISA.
In the event a TVM is low or out of change, a change card will be issued. Any funds due to the customer will be issued via a change card provided by the machine. A change card can be used at the TVM to purchase a ticket or in the farebox on the bus to pay for your ride. A change card cannot serve as your ticket to ride on any service. Change cards are not vouchers, but value cards that are available to pay for other trips and thus not refundable.
Refunds will be issued only with proof of residency 35 miles outside of Charlotte.
More information on how to use the new ticket vending machines and its features can be found on our website at ridetransit.org
or contact CATS Customer Service at 704-336-7433