City Council receives update on jobs, community engagement and communications efforts related to Community Letter

Nicole Eaton

CHARLOTTE, N.C. (March 6, 2017) – Charlotte City Council received an update tonight on several key initiatives related to Charlotte’s Community Letter – an effort to make Charlotte the best city for all.


The updates presented to City Council during Monday’s dinner briefing were designed to provide additional information regarding the letter’s focus of building trust in community policing, quality affordable housing, access to good jobs and other opportunities.



The Project PIECE project enrolls people interested in jobs related to fiber optics, residential/commercial construction or highway construction in a hands-on course and connects graduates with local businesses. Participants also participate in mock interviews building their job skills. The first classes will graduate in the coming weeks and new classes will begin in April.


The City also is continuing its Youth Employment Program. This program provides job readiness, career exploration, pre-apprenticeships, internships and summer employment. So far 939 high school students from 19 high schools have participated in job readiness, 489 students in mock interviews and 340 students have job opportunities secured.  The program also connected with the Charlotte-Mecklenburg Police Department for youth diversion programs. The next event in the program is Career Exploration Day on April 20 which will involve 4,000 students and 129 vendors. At this event, students can speak with various employers to learn about jobs.


Community Engagement

Efforts are underway to listen to the Charlotte community. On Jan. 30, 2017, 151 people attended the Jan. 30 “Can We Talk” forum regarding the community letter. Conversations centered on city policy, community relations, housing, jobs and race relations. Over 18 engagement events were held during January and February.



Charlotte Communications & Marketing (CC&M) is taking the lead on messaging and community engagement for the Community Letter. The goal is to ensure consistent communications across the organization and effectively share updates regarding the letter with all audiences. CC&M is developing materials, which will be available March 15, to assist staff with sharing updates on Community Letter efforts with the community.  Also, the team is using community feedback to create engagement opportunities with new audiences. The central hub for information and updates can be found on the city’s website at