City offices closed for Christmas and New Year holidays

Britt Clampitt

CHARLOTTE, N.C. (Dec. 21, 2018) – City of Charlotte offices will close Monday, Dec. 24; Tuesday, Dec. 25; and Tuesday, Jan. 1, in observance of the Christmas and New Year holidays.

For the latest updates on city services, follow @CLTgov on Facebook, Twitter and Instagram.

Charlotte Area Transit System (CATS)

On Monday, CATS will operate buses, LYNX trains and the CityLYNX streetcar according to their Saturday schedules. On Tuesday, service will operate a Sunday schedule. Weekday service will resume on Wednesday.

The LYNX Blue Line will operate extra service before and after the Belk Bowl, which is scheduled for Saturday, Dec. 29.

CATS Customer Service will be closed on Monday and Tuesday. They will also be closed on Jan. 1.

On Dec. 31, CATS will operate extra LYNX Blue Line service in support of CLT New Year's Eve activities. Buses, trains and the streetcar will operate according to their regular schedules on that day.

On Jan. 1, CATS will operate buses, trains and the streetcar on a Sunday schedule.

Solid Waste Services

City of Charlotte Solid Waste Services will observe the Christmas holiday on Monday and Tuesday and will not collect garbage, recycling, yard waste or bulky items on those days. 

All customers should place garbage and recycling carts curbside on Wednesday and leave carts curbside until serviced. Yard waste and bulky item collection will be suspended for the week. Large cardboard boxes that are unable to fit in the recycling cart should be placed next to the cart for collection.

CharMeck 311

Outside regular business hours, CharMeck 311 callers can report water, sewer, stormwater and animal issues via an automated service that dispatches assistance. Many service requests can be made online. Please call 911 for any emergencies.

Charlotte Water

Sanitary sewer overflows can be caused by blockages in pipes from fats, oils and grease. Charlotte Water asks residents to avoid putting grease, oils and fats down the drain this holiday season. Follow these simple instructions for proper disposal of grease, oils and fats:

  • Drain cooking grease, oils or fats into a can.
  • Wipe the pan with a paper towel.
  • Toss the can and paper towel in the trash.

For more information, go to and click on the Flow Free button.

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The City of Charlotte provides services to more than 860,000 residents. The city's focus areas are Housing and Neighborhood Development, Community Safety, Transportation, Economic Development and the Environment. For the latest news about city government, visit the Citywide Newsroom at From our website, you can sign up to receive email updates on City topics that interest you through the Notify Me service.