City offices closed for Christmas, New Year holidays

Britt Clampitt

CHARLOTTE, N.C. (Dec. 19, 2019) – City of Charlotte offices will close Tuesday, Dec. 24, Wednesday, Dec. 25, and Wednesday, Jan. 1, in observance of the Christmas and New Year holidays.

For the latest updates on city services, follow @CLTgov on FacebookTwitter and Instagram.

Charlotte Area Transit System (CATS)

On Tuesday, CATS buses, trains and the CityLYNX Connector will operate on a Saturday schedule.  On Wednesday, CATS buses, trains and the CityLYNX Connector will operate on a Sunday schedule.

On Dec. 31, CATS buses, trains and the CityLYNX Connector will operate according to the regular weekday schedule. 

On Jan. 1, 2020, CATS buses, trains and the CityLYNX Connector will operate on a Sunday schedule.

CATS Customer Service will be closed Dec. 24-25 and Jan. 1.

Solid Waste Services

Solid Waste Services will not provide collection services on Wednesday. Solid Waste Services will operate on a one-day delay beginning Thursday, with Friday customers receiving collection services on Saturday.

The week of Dec. 22 is an orange recycling week.

Large cardboard boxes that do not fit in a recycling cart should be broken down into small pieces and placed next to the cart for collection.

Christmas tree collection will begin on Monday, Dec. 30. Artificial trees should be scheduled for bulky collection by calling 311 or visiting Please make sure all decorations are removed from the tree.

CharMeck 311

Outside regular business hours, CharMeck 311 callers can report water, sewer, stormwater and animal issues via an automated service that dispatches assistance. Residents can also submit service requests online or access dozens of city services by downloading the CLT+ mobile app.

Please call 911 for any emergencies.

Charlotte Water

Sanitary sewer overflows can be caused by blockages in pipes from fats, oils and grease. Charlotte Water asks residents to avoid putting grease, oils and fats down the drain this holiday season. Follow these simple instructions for proper disposal of grease, oils and fats:

  • Drain cooking grease, oils or fats into a can.
  • Wipe the pan with a paper towel.
  • Toss the can and paper towel in the trash.

For more information, go to and click on the Flow Free button.


The City of Charlotte provides services to more than 870,000 residents. The city's priorities are workforce and business development; transportation, planning and the environment; safe communities; and great neighborhoods. For the latest news and updates about city government, visit the citywide newsroom at, and follow @CLTgov on Facebook, Twitter and Instagram.