City of Charlotte reporting some service impacts as Winter Storm Helena approaches

Jordan-Ashley Walker

CHARLOTTE, N.C. ( Jan. 6, 2017) – The City of Charlotte continues to monitor Winter Storm Helena and her potential impacts. As the adverse weather approaches, some city departments have begun reporting service impacts and operational updates.

For the latest information about inclement weather, visit

Charlotte Area Transit System (CATS)

Due to today's impending inclement weather, the CityLYNX Gold Line will end operation today at 10 p.m.  Please continue to check for any other service changes.

You can also follow CATS on Twitter at @CATSridetransit for up-to-date information and call the CATS customer service line at 704-336-7433 (RIDE).

Charlotte-Mecklenburg Animal Care & Control

Due to the anticipated snow storm and hazardous road conditions, the shelter will be closed to the public on Saturday, Jan. 7.

Other operational information:

Charlotte Department of Transportation (CDOT)
CDOT is operating under a Condition "B," with 32 trucks outfitted with snow plows and salt spreaders, 64 crew members and supporting staff. All major and minor thoroughfares, connector streets, bus routes and emergency facilities' entrances have been salt brined. Crews are working in 12-hour shifts.

Evaluation of conditions will be ongoing and adjusted as warranted.

Black ice is a real threat starting Sunday when snow melts then refreezes on roadways and sidewalks.  The public is asked to avoid traveling unless necessary.  Drive slow, be extra cautious and increase stopping/following distances.  Stay back from trucks treating streets.

Residents are asked to treat adjacent sidewalks with an ice-melt product, not salt.  Salt can damage concrete sidewalks.

Emergencies and accidents should be called in to 911. Icing on City streets can be called in to CDOT at 704-336-3200.

Charlotte Douglas International Airport
The Airport is continuing to monitor weather conditions. CLT will initiate its snow and ice control plan later today, which includes rotating snow teams to treat runways, taxiways and landside areas.

Pretreatment of the airfield began last night. Deicing operations are prepared to begin when requested by the airlines.

CLT continues to work with its partners and airlines. Airport roadways and overpasses were treated last night. Parking areas will be monitored and treated as necessary.

Conditions are subject to change and travelers are encouraged to frequently check conditions with their air carrier for any cancellations or delays.

Receive the latest Airport news by visiting or following CLT on Twitter (@CLTAirport).



The City of Charlotte provides services to more than 800,000 residents. The City's focus areas are Housing and Neighborhood Development, Community Safety, Transportation, Economic Development and the Environment. For the latest news about city government, visit the Citywide Newsroom. From our website, you can sign up to receive email updates on City topics that interest you through the Notify Me service.