City of Charlotte prepares for Hurricane Irma

Britt Clampitt

CHARLOTTE, N.C. (Sept. 7, 2017) – The City of Charlotte is preparing for potential impacts to the Charlotte area and city services as a result of Hurricane Irma.

Charlotte-Mecklenburg Emergency Management is monitoring Irma, per regular updates received from North Carolina Emergency Management and the Greenville-Spartanburg office of the National Weather Service. Emergency Management is making internal preparations consistent with planning for any weather event or impending hazard.

Just as the city is preparing for Irma, Charlotte residents should, too. Members of the Charlotte community are encouraged to:

  • Make a plan
  • Build a ready kit (Stock up on items such as bottled water, nonperishable foods, batteries, flashlights, gas up your vehicle, etc.)
  • Stay informed

Shelters will open as needed. Locations will be determined as conditions progress. Stay tuned to city communications channels, including @CLTGov on Facebook and Twitter, as well as local media outlets for more information.

Residents can also stay engaged and informed by visiting, signing up for CharMeck Alerts at or by connecting with Emergency Management on Facebook and Twitter.

Charlotte Water

Charlotte Water has made a series of preparations this week to ensure continued delivery of drinking water and wastewater services through any storm event.

Charlotte Water has participated in frequent briefings and updates with local and state emergency management. As a member of N.C. Water WARN, Charlotte Water is prepared to exchange mutual aid requests and, if necessary, have a staff presence in an emergency operations center.

City water and sewer operations staff has reviewed hurricane procedures in Charlotte Water's Comprehensive Emergency Management Plan.

Fuel tanks have been topped off, and backup generators are being tested and placed on standby. Equipment and supplies, such as radios, laptops, chemical inventories, flashlights and chainsaws, have been serviced and maintained.

Facilities have been inspected and shored up to ensure reasonable protection against flooding and wind damage.

The operating divisions have reviewed staffing schedules and are prepared to adjust as needed. Some scheduled work may be delayed, but Charlotte Water will be prepared to respond to any emergencies. Customers will not see any visible change in their service.

Housing & Neighborhood Services

Code Enforcement's DART (Damage Assessment Response Team) has been placed on standby in case assistance is needed. Staff has been instructed to check its gear and ensure vehicles are fueled up in the event DART is mobilized.

Solid Waste Services

City of Charlotte Solid Waste Services asks customers to put their materials out on their collection day and leave materials there until collected, as long as outside conditions are safe.

Engineering & Property Management

All emergency response crews and contractors for downed trees and debris in the roads have been alerted and are on-call.

Charlotte Department of Transportation (CDOT)

CDOT crews are out clearing catch basins and investigating areas that are traditionally prone to flooding. Trucks are being fueled up and crews are on standby.

Charlotte Area Transit System (CATS)

CATS anticipates operating normal service on its bus routes, LYNX light rail service and CityLYNX streetcar service up until Monday. CATS will closely monitor weather conditions and make any necessary adjustments at that time.

Citizens should go to for the most up-to-date information on specific routes. The public is encouraged to follow CATS on Twitter and Facebook for periodic updates. Citizens can also call 704-336-RIDE, but wait times for information may be long due to increased call volume.

Moving forward, all media inquiries about the city's response to Hurricane Irma should be made through the Charlotte Communications & Marketing media line, 704-336-3052.


The City of Charlotte provides services to more than 800,000 residents. The City's focus areas are Community Safety, Housing and Neighborhood Development, Economic Development, Environment and Transportation & Planning. For the latest news about city government, visit the Citywide Newsroom. From our website, you can sign up to receive email updates on City topics that interest you through the Notify Me service.