City of Charlotte offices closed for Thanksgiving holiday

Britt Clampitt

​CHARLOTTE, N.C. (Nov. 15, 2017) – City of Charlotte offices will close Thursday, Nov. 23, and Friday, Nov. 24, in observance of the Thanksgiving holiday.

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Charlotte Area Transit System (CATS)

On Thanksgiving Day, CATS will operate buses, trains and the CityLynx Gold Line streetcar on a Sunday schedule. On Friday, Nov. 24, buses, trains and the streetcar will operate on a​ Saturday schedule. The CATS Pass Sales & Information Office and Call Center will be closed both days.

Charlotte Water

Sanitary sewer overflows can be caused by blockages in pipes from fats, oils and grease. Charlotte Water asks residents to avoid putting grease, oils and fats down the drain this holiday season. Follow these simple instructions for proper disposal:

  • Drain cooking grease, oils or fats into a can.
  • Wipe the pan with a paper towel. 
  • Toss the can and paper towel in the trash.

For more information, go to and click on the Flow Free button.

CharMeck 311

Outside regular business hours, CharMeck 311 callers can report water, sewer, stormwater and animal issues via an automated service that dispatches assistance. Many service requests can be made online, 24/7 here. Please call 911 for any emergencies.

Solid Waste Services

City of Charlotte Solid Waste Services will not collect garbage, recycling, yard waste and bulky items on Thursday, Nov. 23. Solid Waste Services will operate on a one-day delay. Thursday collections will be picked up on Friday and Friday collections will be picked up on Saturday. The collection color the week of Thanksgiving is green.

Solid Waste Services offers the following tips to help residents strive for a waste-free holiday:

  • Check the refrigerator before shopping. See what you have before buying extra.
  • Know how long leftovers last and store properly. Turkey can be stored in the fridge for three to four days or frozen for four to six months. 
  • Get creative with leftovers. Leftover meats can be shredded, frozen and then incorporated into casseroles, quesadillas, wraps, soups or on top of salads. 
  • Compost food waste. Excluding bones, dairy and oils, foods can be composted instead of tossed into the regular garbage. This helps return valuable nutrients to the soil and reduces landfill waste.
  • Use smaller plates to control the amount people serve themselves, which decreases waste.
  • Donate extras. Extra canned goods can be donated to local food banks. ​


The City of Charlotte provides services to more than 800,000 residents. The City's focus areas are Community Safety, Housing and Neighborhood Development, Economic Development, Environment and Transportation & Planning. For the latest news about city government, visit the Citywide Newsroom. From our website, you can sign up to receive email updates on City topics that interest you through the Notify Me service.