City Council reviews One Year Later Community Letter report, Police Foundation draft critical incident review

Christian Holm

CHARLOTTE, N.C. (Oct. 2, 2017) – One year after Charlotte City Council penned its Community Letter, the City of Charlotte has made progress on its goals to make Charlotte a better city for everyone.

City Council received updates during Monday's council workshop on the progress made in several key areas identified in last year's Community Letter. The Charlotte, One Year Later Community Letter Report shares some of what has been accomplished in the year since the letter was drafted, while recognizing that work still remains to be done.

Safety, Trust & Accountability

  • More than 1,900 additional body-worn cameras for all sworn officers below the rank of deputy chief, including SWAT and Violent Criminal Apprehension Team.
  • The Charlotte-Mecklenburg Police Department (CMPD) diversion program has impacted an average of 700 youth per year.
  • In 2017, CMPD held six transparency workshops.
  • The Police Foundation review of CMPD was initiated and completed.

Access to safe, quality and affordable housing

  • Approximately 3,000 out of 5,000 affordable housing units were completed/committed.
  • Five new multifamily projects were approved by City Council on Sept. 25, for a total of 769 affordable housing units.

Good-paying jobs

  • Project P.I.E.CE., a workforce development program, enrolled 102 individuals, with an 80 percent graduation rate and 75 percent job placement rate.
  • 411 paid internships were offered to Charlotte youth, 378 of which were part of Mayor's Youth Employment Program.
  • 1,006 youth received job-readiness training.
  • 2,231 youth participated in the Charlotte Career Discovery Day.
  • 349 residents attended job fair events hosted by Housing & Neighborhood Services.

Community Engagement

  • 7,865 one-on-one Community Letter conversations.
  • 1,372 people have participated in Can We Talk dialogues and Peer Perspective dialogues.
  • 127,161 people reached through CMPD community outreach activities.
  • 549 interviews with residents on the vision for Charlotte's future.

City Operations

  • In the past year, the City of Charlotte increased minimum pay for city employees to $15 an hour and instituted paid parental leave for all new parents.     

Police Foundation Report

Representatives from the Police Foundation presented their draft critical incident review of the September 2016 demonstrations.

The Police Foundation's assessment team found that during the demonstrations, CMPD displayed professionalism and restraint as it endeavored to balance the First Amendment rights of protestors against the safety of the community and its officers, according to the Foundation's findings. The assessment team also found that during the demonstrations, CMPD acted appropriately and in line with its policies and procedures.

The Foundation also identified areas in which CMPD could improve its policies, practices and operations to strengthen the department's relationship with the community it serves through 35 recommendations.​

View a summary and the draft review here​


The City of Charlotte provides services to more than 800,000 residents. The City's focus areas are Community Safety, Housing and Neighborhood Development, Economic Development, Environment and Transportation & Planning. For the latest news about city government, visit the Citywide Newsroom. From our website, you can sign up to receive email updates on City topics that interest you through the Notify Me service.