Chime Solutions brings customer-contact center operations to Charlotte

Britt Clampitt
brittany.clampitt@charlottenc.gov
9/24/2019

CHARLOTTE, N.C. (Sept. 24, 2019) – Atlanta-based, customer-contact service provider Chime Solutions announced Tuesday that it will expand its operations in Charlotte. The company plans to hire 400 employees in Charlotte by early October and 1,000 by the end of 2020.

Chime Solutions, a minority-owned, family business, positions its job opportunities as a pathway for upward mobility and fosters a company culture that empowers its employees through career development and workplace initiatives that improve overall quality of life.

“Charlotte is a perfect fit for our growing business,” said Mark Wilson, CEO of Chime Solutions. “We are looking forward to contributing to the Charlotte community and helping our employees thrive through our people-first culture, entrepreneurial-growth mindset and community-centered initiatives.”
 
Chime Solutions is the latest company to announce its expansion into the Charlotte market. Earlier this month, Better.com announced it has opened a Charlotte office and plans to hire 1,000 employees within five years. 
 
“Charlotte is committed to upward mobility and creating opportunities for everyone,” said Charlotte Mayor Vi Lyles. “We welcome Chime Solutions as it takes real steps toward achieving our shared goals for the community.”
 
Chime Solutions will host two job fairs in Charlotte, on Tuesday, Sept. 24, and Wednesday, Sept. 25. The company will interview job seekers on-site for various roles including operations manager, help desk support, service deliver manager, real-time analyst and more. Chime Solutions will offer jobs to qualified candidates on-site, pending background check and drug test.
 
Job Fair Information
 
Tuesday, Sept. 24, 4-7 p.m.
NCWorks Career Center
5601 Executive Center Drive, #100
 
Wednesday, Sept. 25, 10 a.m. to 2 p.m.
Urban League of Central Carolinas
704 W. Fifth Street
 
About Chime Solutions
Chime Solutions provides customer-contact services for clients in various industries including financial services, insurance, health care and telecommunications. Headquartered in Atlanta, Chime is a different kind of outsourcing contact center partner; one that offers an integrated, strategic partnership approach to its clients by offering both a low-cost service delivery model combined with high-value, differentiated solutions.
 
About the City of Charlotte
The City of Charlotte provides services to more than 870,000 residents. The city’s priorities are economic development, neighborhood development, transportation and planning, and well-managed government. For the latest news and updates about city government, visit the citywide newsroom and follow @CLTgov on Facebook, Twitter and Instagram.
 
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