Charlotte signs digital alliance with Microsoft in support of new smart city initiative

Cory Burkarth
CHARLOTTE, N.C. (Nov. 6, 2019) – The City of Charlotte on Wednesday announced a three-year digital alliance and smart city initiative with Microsoft as part of Charlotte’s sustainable city strategy. The new agreement makes Charlotte the second city in the nation to take such a comprehensive smart city approach. 
The goal of this effort is to create a regional center of excellence in workforce development, “internet of things” and innovation, with a sustained commitment to regional smart city startups and innovators.
“Inspiring innovation and applying data science to make better decisions makes resident quality of life better,” said Charlotte City Manager Marcus D. Jones. “We are excited to work with Microsoft and value their commitment to our sustainable city strategy.” 
The City of Charlotte and Microsoft have identified five focus areas for pilot programs that will leverage technology and education to benefit the city’s residents, businesses and aspiring entrepreneurs. These focus areas are:
  • Upward mobility for residents,
  • Smart transit systems,
  • Public Wi-Fi connectivity,
  • Public safety infrastructure, and 
  • Safer neighborhoods.
Throughout this collaborative program, Microsoft will support the City of Charlotte through various volunteer initiatives and will provide hands-on technology training at these events throughout the city. The public-private initiative aims to increase digital skills along the full continuum of the educational pipeline.  
“Microsoft is proud to continue delivering on its promise to empower every person to achieve more. Building on the momentum of other smart city digital alliances like Houston, we’re excited to provide the City of Charlotte with the platform for regional growth for generations to come,” said Kate Johnson, president of Microsoft U.S. “Charlotte has built a range of exciting and sustainable strategies that shape both the region and its residents though the use of the latest technology. We are committed to helping them bring this to life.”
From the pilot programs, the city will evaluate program reach in alignment with its sustainable city strategy.


The City of Charlotte provides services to more than 870,000 residents. The city’s priorities are economic development, neighborhood development, transportation and planning, and well-managed government. For the latest news and updates about city government, visit the citywide newsroom at, and follow @CLTgov on Facebook, Twitter and Instagram.