Intercontinental Capital Group expands in Charlotte, adding 500 new jobs
Gregg Watkins
Gregg.Watkins@charlottenc.gov
12/22/2020
Intercontinental Capital Group

Company to invest $5.8 million in Charlotte operations hub

CHARLOTTE, N.C. (December 22, 2020) – InterContinental Capital Group announced today that it is expanding its presence in Charlotte, adding 500 new employees and investing $5.8 million to expand its corporate office in Charlotte.

Headquartered in Melville, New York, InterContinental Capital is a direct mortgage lender that specializes in providing home financing for single-family residential properties. A startup founded in 2005, the company offers a simple, straightforward home financing process and utilizes the latest technologies to ensure customers have a personalized experience. The company employs approximately 180 people in its current Charlotte office located in the Montford area.

"For the experience of home financing to truly be delightful, it must be accessible, streamlined and simple, and that requires the best of marketing, technology innovation and people passionate about providing borrowers with excellent customer service every step of the way," said ICG founder and Chief Executive Officer Dustin DiMisa. "As we evaluated different locations, it became clear that whether we were looking for marketing talent to better connect with customers, engineers eager to build tomorrow's solutions today, sales and operations talent passionate about customer service or a budding workforce eager to make a transition, they were all here in Charlotte. This investment allows us to expand our existing ICG Mortgage Academy, which provides training and tools for career success regardless of level of experience or previous work industry. Through this partnership with the state of North Carolina and City of Charlotte, we are excited to grow together on a foundation of shared values in innovation and investing in people."

“Growing companies like Intercontinental Capital Group choose North Carolina for their expansion plans because of our tech-ready workforce and strong leadership, even during a global pandemic,” North Carolina Governor Cooper said.

InterContinental Capital will be hiring for 500 new positions in sales and marketing, fulfillment, management, technology, and administration at an average salary of $87,500. Over 300 of the new roles will be in sales and marketing, positions focused on hiring ambitious talent, requiring minimal experience and offers a paid training opportunity through its internal ICG Mortgage Academy. A major factor in InterContinental's decision to expand in Charlotte was our people; the talent we have today in addition to our ability to train our residents for these careers and attract new people from around the country.

"I am thrilled that InterContinental Capital Group has chosen Charlotte for their expansion. We are excited to watch them grow here in the Queen City and look forward to helping them forge strong partnerships with our local workforce development partners to provide opportunity for our residents," said Mayor Lyles. "This announcement and the new jobs coming to our area will bring even more cheer to Charlotte residents this holiday season."

InterContinental Capital's expansion comes on the heels of several finance and insurance-related jobs announcements this year. In August, Charlotte-based company Retirement Clearinghouse, a fintech firm that consolidates retirement accounts, announced a 300-job expansion. And back in July, Centene Corporation, a Fortune 50 company who manages health care insurance markets, announced its east coast headquarters in Charlotte, bringing over 3,000 new jobs.

"Even amidst a global pandemic, Charlotte continues to prove it is an attractive market for businesses to expand and relocate due to our strong talent pool, low cost of doing business and our commitment to creating a great place for both people to live and do business. Companies see Charlotte as a city with a renowned workforce that is skilled in not only finance, but insurance, technology, health care, and more," said Fran West, assistant economic development director for business recruitment.

The project was a collaborative effort between the City of Charlotte, Mecklenburg County, the North Carolina Department of Commerce, the Economic Development Partnership of North Carolina, the North Carolina Community College System, Central Piedmont Community College, University of North Carolina Charlotte and the Charlotte Regional Business Alliance.

Read the State of North Carolina press release for more information.

In addition to a North Carolina Job Development Investment Grant, Intercontinental Capital received incentives from the City of Charlotte. They were offered a business investment grant valued up to $109,661 which is a 7-year 90% reimbursement of net new property taxes generated by their investment. They also will receive a $110,000 opportunity hiring grant. This grant will facilitate the hiring of up to 44 Charlotte residents from our workforce development partners.