​City of Charlotte
Departments and Divisions

Charlotte Area Transit System (CATS)​

CATS is the largest transit system between Atlanta, GA and Washington, DC with more than 70 local, express and regional bus routes, a light rail line, services for the disabled, and vanpools serving more than 23,000,000 trips  each year.

Charlotte Communication & Marketing

A professional, talented team provides a multitude of ways to share effective messaging across a variety of communications channels, from storytelling to public affairs, community engagement to marketing and creative services, and web services to video production

Charlotte Department of Transportation (CDOT)

Committed to enhancing the driving, bicycling and walking experience through planning, operating and maintaining the City's transportation choices for residents and visitors

Charlotte Fire Department 

Operates out of 42 fire stations and provides fire protection for approximately 792,862 people living in a 300-square-mile area

Charlotte Planning, Design & Development

Provides integrated planning services that promote sustainable growth to improve our community's quality of life

Charlotte-Mecklenburg Police Department (CMPD)

The largest law enforcement agency in Mecklenburg County and the largest police department between Washington, D.C. and Atlanta. CMPD's goal is to make Charlotte one of the safest large cities in America.

Charlotte-Mecklenburg Storm Water Services

Improves the storm drainage system to ensure stormwater runoff drains effectively from streets to streams, reduces flood risks, and protects the quality of surface waters for our community

Charlotte Water

​With more than 954,644 customers, Charlotte Water (formerly Charlotte-Mecklenburg Utility Department or CMUD) is the largest water service utility in the Carolinas.

City Attorney

Provides legal advice and representation to the Mayor, City Council, City Manager and other City officials and employees on a broad range of issues. The Office represents the City, including its officials and employees, in litigation filed by or against them.

City Clerk

Provides services that connect citizens to their government and maintains a recorded history of government actions. These services include Mayor and Council assistance, records management and research, boards and commissions, and customer service to both internal and external customers.

Community Relations​

The human relations agency for the City of Charlotte and Mecklenburg County.

Economic Development

Shapes places and provides resources to empower Charlotte’s residents and businesses to thrive. This work is accomplished through the lens of Equitable Economic Development using our uncommon perspective of and service to Charlotte’s increasingly diverse residents, built environment and industry sectors.

Finance Department

Responsible for maintaining the City's general ledger, billing and collection of utility payments, accounts payable and receivable, issuing bonds, risk management, financial reports, and managing the City's investment portfolio.

General Services (previously Engineering & Property Management)

Handles design and construction of City infrastructure projects, regulates development, ca​res for the tree canopy and landscaping and manages real estate and facilities portfolios.

Housing & Neighborhood Services

Focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: community engagement, code enforcement, housing services, environment and sustainability, and CharMeck 311.

Human Resources - City of Charlotte

Innovation & Technology (I&T)

​Provides executive-level leadership for the City’s technology governance policy, delive​​rs technology services to city departments and partnership agencies, and coordinates information technology initiatives across the organization to support, enhance and advance citizen service delivery.

Internal Audit

Provides reasonable assurance that the City has an operating and effective system of internal controls and assists members of management in evaluating the efficiency and effectiveness of operations

Strategy & Budget

Responsible for the development and oversight of the City of Charlotte's annual operating budget and five-year Community Investment Plan​

Solid Waste Services​

Provides a variety of quality, efficient and cost-effective services including the collection of bulky waste, garbage, recycling and yard waste

City Council adopts the Fiscal Year 2023 Budget

​​Charlotte City Council Summary of 2018 Accomplishments

2020 - ​2021 Crowns of Enterprise Ceremony

The Crowns of Enterprise Awards recognize and honor small businesses that demonstrate exemplary leadership and sound business strategies. This is the tenth anniversary of the awards ceremony and will be held on Thursday, May 13, 2021 at 2 p.m.

Watch the 2020-2021 Crowns of Enterprise Awards

2021 Crowns of Enterprise

​The Crowns of Enterprise 2019 MWSBE Awards Ceremony

The Crowns of Enterprise 2019 MWSBE Awards Ceremony will be held May 16, 2019, 6 p.m. – 8 p.m., at The Palmer Building, 2601 East 7th Street, Charlotte, N.C. 28204

Please visit Eventbrite for tickets.

The Crowns of Enterprise 2019 MWSBE Awards Ceremony

​Winter Weather Information​

The City of Charlotte is closely monitoring Winter Storm Diego and encouraging residents to prepare for inclement weather. For more information, go to the Emergency Information page. Updates will continue to be provided at

Emergency Information​ page

​Join a winning team!​

The City of Charlotte is a great place to work and offers the opportunity to build strong communities where people live, work and play. We provide a competitive healthcare, retirement, and benefits package.

​New Recruits