The Charlotte Fire Department is a highly respected agency of more than 1,150 personnel who provide fire suppression, emergency medical services, technical rescue, hazardous materials mitigation, disaster response, code enforcement, fire investigations, and public education for a population of approximately 800,000 over an area of about 300 square miles. 

Nine divisions are charged with carrying out and supporting this mission, from the stand-alone Communications division, which answers and dispatches tens of thousands of 911 calls, to the Charlotte Fire Investigation Task Force, responding to scenes and working to determine what causes fires and how to prevent them.