Finance Department

 Managed Competition Program

​The City of Charlotte has an active managed competition program involved with reviewing City services for possible competition, optimization, or benchmarking with the private sector.

Managed competition in Charlotte, is an umbrella term for the host of activities contained in the City's competitive bid program. It describes a planned approach for service delivery, whether the service is outsourced (no public sector competition) or private sector firms are invited to compete against the public sector for the right to provide a particular service.

Managed competition is part of a larger strategy designed to address the problem of balancing scarce resources, little or no new revenues, and no property tax rate increases against escalating costs of and demands for City services.

 History of Managed Competition in Charlotte

​In the 1980's and 1990's functional consolidations for City of Charlotte and Mecklenburg County services were successfully used to reduce costs, improve service and save tax dollars.

During the 1980s, 14 major services were consolidated, including Building Standards, Planning, Purchasing, Utility, Animal Control, Emergency Management, Crime Lab, Action Line, First Responder, E-911, Landfills, Veterans Service, Elections Office, Tax Listings and Tax Collections.

In the 1990s, Parks and Recreation and Police Services were added to the list of successful City/County consolidations. Even though the consolidation efforts were a success the City felt that more needed to be done to streamline services costs. So, in 1993 the City established three (3) citizen task forces.

  • The Mayor's Organization Task Force was charged with reviewing the City's organizational structure.
  • The Mayor's Compensation Task Force was established to review employee compensation plans.
  • The Mayor's Privatization Task Force was asked to review and design a plan to test privatization of services and assets. The work of this group brought the concept of managed competition to the City of Charlotte.
Because of work done by the Mayor's Organizational Task Force, the City of Charlotte is divided into 14 Departments. Each department is managed by a Department Director.

Each year, all Departments develop a competition plan outlining what services they would like to compete with the private sector during the coming year. The Mayor's Privatization Task Force recommended the creation of the Privatization and Competition Advisory Committee.