Finance Department


The Fi​nance Department​ is one of four​ support departments in the City of Charlotte’s organizational structure. In addition to the City, our customer partner base includes other municipal, county, state and federal government agencies along with community agencies, businesses, and residents promoting governmental collaboration and efficiency.

Finance is responsible for maintaining the City's general ledger, billing and collection of utility payments, accounts payable and receivable, issuing bonds, risk management, financial reports, and managing the City's investment portfolio.

RFQ Underwriting services

The City is seeking responses to this request for qualifications (RFQ) in order to establish a pool from which the City will select qualified firms to serve as senior and co-managing underwriters with respect to certain City of Charlotte bonds and notes.  Any firms added to the pool as a result of their response to this RFQ solicitation will be included in the pool for a 3-year time period.

The City intends to periodically review the pool, no more than semi-annually, to provide firms with the opportunity to present their qualifications to serve the City and assure the pool reflects the needs of the City.

The acceptance of a firm into the pool does not guarantee participation in bond deals or vest the firm with any rights with respect to the City.

if interested download and fill out the Request For Qualifications for Underwriting Services.

​Finance Divisions

Provides strategic oversight for the department's activities, manages day-to-day operations and identifies opportunities and provides critical information and analysis to make financial decisions. 

​Manages and supports applications and business processes related to the Utility Management Systems (UMS), which include billing, field service, and web self-service applications.

​Serves as the City's official revenue collections unit in accordance with State statute.  provide billing, collection and depositing services for Charlotte Water and City/County Storm Water Services. The Revenue Division assists departments with the miscellaneous collection and deposit of moneys for benefits, transit passes, loans, liens and citations and also monitors citywide cash collection activities and evaluates compliance with City policy.

​Maintains the City's official accounting records including the preparation of the annual financial statements, processing account payable and payroll payments, financial analyses and reconciliations

Provides accounts payable and accounts receivable services for the City. Accounts Payable is responsible for processing payments to vendors for goods and services provided to the City. Accounts Receivable provides billing and collection services for City departments. In addition Accounts Receivable services the Housing & Neighborhood Services' affordable housing loans.

For questions, please call 704-336-5141 option 2 for Accounts Payable or option 3 for Accounts Receivable.

Provides insurance, claims and loss control services for the City of Charlotte, Mecklenburg County, and the Charlotte-Mecklenburg Board of Education. As part of the loss control services, the office manages a 16-acre driver training facility called the Charlotte Vehicle Operations Center (CVOC).

General Liability Claim Form

Use to report when individuals are injured or property is damaged due to actions of the City of Charlotte, Mecklenburg County, or the Board of Education. The online General Liability Claim Form, or mail in this General Liability Claim Form.

Vehicle Claim Form

Use to report accidents or incidents involving vehicles owned by the City of Charlotte, Mecklenburg County or the Board of Education. The online Vehicle Claim Form, or mail in this Vehicle Claim Form.

Medicare Beneficiary Information Request Form

Use to provide us information in accordance with MMSEA Section 111. The online Medicare Beneficiary Information Request Form.

Manages the City's debt portfolio including the issuance of new debt and managing payment and compliance on existing debt. The Treasury Division also manages governmental and long-term investment of City funds, banking relationships and petty cash. 



City BudgetCity Budget
Financial ReportsFinancial Reports
Vendor BillingVendor Billing