The Finance Department is one of four support departments in the City of Charlotte’s organizational structure. In addition to the City, our customer partner base includes other municipal, county, state and federal government agencies along with community agencies, businesses, and residents promoting governmental collaboration and efficiency.
Finance is responsible for maintaining the City's general ledger, billing and collection of utility payments, accounts payable and receivable, issuing bonds, risk management, financial reports, and managing the City's investment portfolio.
Pay Your Water Bill
File a Claim
Register as a Vendor
Municipal Advisory Notice
Pay Your Taxes/ Property Taxes
Mecklenburg County Finance Department
Types of Taxes in North Carolina
North Carolina Local Government Commission
North Carolina Unclaimed Property
North Carolina Government Finance Officers Association
Government Finance Officers Association
Governmental Accounting Standards Board
Provides strategic oversight for the department's activities, manages day-to-day operations and identifies opportunities, and provides critical information and analysis to make financial decisions.
Manages and supports applications and business processes related to the Utility Management Systems (UMS), which include billing, field service, and web self-service applications.
Maintains the City's official accounting records including the preparation of the annual financial statements, printing account payable and payroll payments, financial analyses and reconciliations.
Provides accounts payable and accounts receivable services for the City. Accounts Payable is responsible for processing payments to vendors for goods and services provided to the City. Accounts Receivable provides billing and collection services for City Departments. In addition Accounts Receivable services the
Housing & Neighborhood Services' affordable housing loans.
For questions, please call
704.336.5141 option 2 for Accounts Payable or option 3 for Accounts Receivable.
Responsible for implementing and managing the Finance Internal Control Program to align with the Committee of Sponsoring Organizations (COSO) Internal Control Framework; establishing standards for financial internal control; and maximizing opportunities to improve standardization, efficiency, fiscal accountability, and oversight of the city’s financial functions.
Serves as the City's official revenue collections unit in accordance with State statute. Provides billing, collection and depositing services for Charlotte Water and City/County Storm Water Services. Assists departments with the miscellaneous collection and deposit of moneys for benefits, transit passes, loans, liens and citations. Monitors citywide cash collection activities in accordance with City policy.
Provides insurance, claims and loss control services for the City of Charlotte, Mecklenburg County, and the Charlotte-Mecklenburg Board of Education. As part of the loss control services, the office manages a 25-acre driver training facility called the Charlotte Vehicle Operations Center (CVOC).
Manages the City's debt portfolio including the issuance of new debt and managing payment and compliance on existing debt. The Treasury Division also manages governmental and long-term investment of City funds, banking relationships and petty cash.