Emergency Information

​Hurricane Michael

The Charlotte-Mecklenburg region is monitoring weather conditions and preparing for fast-moving Hurricane Michael, which is expected to arrive in Charlotte tomorrow around 8 a.m. and move through the area by 8 p.m.

The Charlotte could receive 3-5 inches of rain and 35 miles per hour wind gusts, with a potential for flash flooding and downed trees or power lines.

​Safety Information

The primary hazards to avoid when using a generator are carbon monoxide (CO) poisoning from the toxic engine exhaust, electric shock or electrocution, and fire. Follow the directions supplied with the generator.

Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawlspace or any partially enclosed area.
Keep these devices outdoors, away from doors, windows and vents that could allow carbon monoxide to come indoors.
Opening doors and windows or using fans will not prevent CO buildup in the home. Although CO can't be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air RIGHT AWAY - DO NOT DELAY.
Install CO alarms in central locations on every level of your home and outside sleeping areas to provide early warning of accumulating carbon monoxide.
If the carbon monoxide alarm sounds, move quickly to a fresh air location outdoors or by an open window or door.

  •  Call for help from the fresh air location and remain there until emergency personnel arrive to assist you.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Plug appliances directly into the generator, or use a heavy duty, outdoor-rated extension cord that is rated (in watts or amps) at least equal to the sum of the connected appliance loads.
  • Check that the entire cord is free of cuts or tears and that the plug has all three prongs, especially a grounding pin.

Never try to power the house wiring by plugging the generator into a wall outlet. Known as “backfeeding,” this practice puts utility workers, your neighbors and your household at risk of electrocution.
Remember, even a properly connected portable generator can become overloaded, resulting in overheating or generator failure. Be sure to read the instructions.
If necessary, stagger the operating times for various equipment to prevent overloads.
Be sure to turn the generator off and let it cool down before refueling. Gasoline spilled on hot engine parts could ignite.

  • Store fuel for the generator in an approved safety can. Use the type of fuel recommended in the instructions or on the label on the generator.
  • Store the fuel outside of living areas in a locked shed or other protected area. To guard against accidental fire, do not store it near a fuel-burning appliance, such as a natural gas water heater in a garage.

​Hurricane Preparedness Info

Wed., Oct. 10, 2018​

Hurricanes are massive storm systems that form over warm ocean waters and move toward land. Potential threats from hurricanes include powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, tornadoes, and landslides. The Atlantic hurricane season runs from June 1 to November 30.

Hurricane Categories are measured by wind speed

  • Tropical Depression – contains winds up to 39 miles per hour.
  • Tropical Storm – contains winds from 39 to 73 mph.
  • Category 1 – hurricanes have winds from 74 to 95 mph.
  • Category 2 – hurricanes have winds from 96 to 100 mph.
  • Category 3 – hurricanes have winds from 111 to 130 mph.
  • Category 4 – hurricanes have winds from 131 to 155 mph.
  • Category 5 – hurricanes have winds 156 mph or greater.


  • During the storm, call 911 for any life threatening situations or to report limbs or trees blocking roadways.
  • Prior to the storm you can clean the storm drainage.
  • During the storm, do not attempt to clear storm drains or storm drainage pipes.
  • Please call 911 to report an accident or hazardous traffic conditions.
  • Do not drive through flood waters. One foot of moving water could float and sweep your vehicle away. Stay away from creeks, storm drains and flowing water during storms.
  • As a precaution, customers should prepare by storing 1-2 gallons of tap water per person in clean household containers which can be refrigerated if desired. In the event of a loss of water, please call 311 or 704-336-7600. Go to CLTWaterBlog.org for more information. 
  • Report power outages by contacting Duke Energy at 1-800-777-9898​.
  • Tune into the TV or radio to get the latest weather updates.
  • Sign up for CharMeck Alerts for important emergency information.
  • Know your area's flood risk. You can find information about floodplain mapping.
  • To learn more about hurricanes and preparedness, please go to ready gov.

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​Helpful information

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City of C​harlotte​​​


Mecklenburg County​​​


National Weather Service​​​


National Weather Service- Greenville/Spartanburg​​​


National Oceanic and Atmospheric Administration​​​


NC Emergency Management​​​


National Hurricane Center​​​