archive alerts

​​Service updates as of 5 p.m. ​​

Roads - Icy conditions can be called in to CharMeck 311 (704-336-7600 if outside Mecklenburg County. Residents are asked to treat the sidewalks adjacent to their property. Black ice will re-form quickly as temperatures drop. Motorists are cautioned about driving and the possibility of black ice forming overnight. 

Trash and recycling - Bulky items scheduled for Thursday should be at curbside Friday for collection. Those scheduled for Friday will be collected on Saturday. All other collection services are operating normally.

Airport - The Airport remains open and operational. All three parallel runways are now open. Airfield is clear and returned to normal conditions. Roadway conditions are reported as wet. Maintenance crews will continue monitoring and treating these areas as needed. Public parking lots are wet and slushy in places. Customers are advised to use caution in these areas. All security checkpoints are open. American Airlines is resuming departures out of Charlotte Douglas International Airport. Travelers should check with their air​​​ carriers regarding flight cancellations and delays.​ Additional system-wide activity can be found here

Buses and light rail - ​CATS bus service and LYNX light rail are running normally. Transit riders are advised to visit the CATS website​ for updates and schedule changes.

​​​​Charlotte Water - Residents are reminded to open cabinet doors under their sinks and let warm air circulate around pipes to prevent freezing. Also, know where your home's water shut-off valve is located. 

January 21, 2016 - inclement weather and service updates

updated 1:15 p.m.

​​​​​​​​​​Charlotte Department of Transportation (CDOT)

  • The Charlotte Department of Transportation continues to treat area bridges, culverts and selected streets with salt brine.  

  • Crews will be working overnight to treat roads.

  • Beginning at 10 p.m. today, City Street Maintenance crews will be operating on a "Condition B."  This condition calls for 32 trucks, 64 crew members and necessary support staff.  Crews will be working in 12 hour shifts starting at 7 a.m. Friday through 7 p.m. Saturday.​

  • Roads will be evaluated throughout as conditions change and work will be adjusted as needed.

  • Report icy conditions to CharMeck 311 or street maintenance at 704-336-3200.  Dial 911 for emergencies or accidents.

  • Motorists, bicyclists and pedestrians are advised to be cautious when near trucks treating roads and to leave extra space between them and other vehicles.

Charlotte Douglas International Airport (CLT)

  • Snow crews will be activated at 11 p.m. and will work in 12-hour shifts throughout the night to clear the runways.

  • Travelers should keep a close eye on any potential cancellations as the weather conditions change.

  • Charlotte Area Transit System (CATS)

  • CATS will continue to operate on a regular schedule as conditions are monitored.

  • CATS has begun preparing sand and ice-melting product to be used to treat Blue Line rail station platforms, Gold Line Streetcar station platforms, the Rail Skip Trail, facilities and Park and Rides.

  • Equipment is ready for use and CATS staff and contractors are on alert and ready to take action.

Solid Waste Services (SWS)

  • Thursday and Friday customers will be picked up on Friday. If inclement weather delays pickup, leave carts out until they are collected.


January 20, 2016 - inclement weather​ and service updates​

updated January 21, 10:30 a.m.​​​​


  • CharMeck 311 is prepared to open if the need presents itself. An inclement weather team is on standby.

Charlotte Area Transit System (CATS)

  • Charlotte Area Transit System will run a regular schedule for CATS buses, LYNX trains and CityLYNX streetcars. 

  • Should conditions worsen, customers should go to "Inclement Weather" page for the most up-to-date information.  CATS will post regular updates regarding routes and its detours due to inclement weather.

Charlotte Department of Transportation (CDOT)

  • The Charlotte Department of Transportation started treating area bridges, culverts and selected streets with salt brine today (Wednesday).  

  • Report icy conditions to CharMeck 311 or street maintenance at 704-336-3200.  Dial 911 for emergencies or accidents.

  • Motorists, bicyclists and pedestrians are advised to be cautious when near trucks treating roads and to leave extra space between them and other vehicles.

  • Safe driving tips:

    • Clear it: Scrape windows and brush off snow, even from the roof. 

    • Brake carefully: Slow down and brake early.  It takes much longer to stop on ice and snow.

    • Avoid sudden actions: Sudden actions like jerking the steering wheel or slamming on the breaks can cause you to spin out and crash.

    • Pack a sack: Your safety kit should include warm gloves, flashlights, blankets, shovel, snow brush, window scraper and a bag of sand (traction aid in case you get stuck).

CMPD Animal Care & Control:

  • Take precautions to keep your pets warm, dry and safe. 

  • If you are unable to bring outdoor animals inside into your heated living space but have a garage or basement, place proper bedding or straw in those areas as temperatures can drop below freezing in unheated areas. 

  • CMPD Animal Care & Control has received a donation of straw to help pet owners who need assistance obtaining proper bedding and shelter for their pets.  It can be obtained at the CMPD Animal Care & Control Shelter.  Limit two bales of straw per owner.

CMPD Animal Care & Control – 8315 Byrum Drive Charlotte, NC 28273
Monday – Friday: 11 a.m. – 7 p.m. Saturday-Sunday: 11 a.m. – 5 p.m.

Solid Waste Services

  • City Solid Waste Services is preparing for inclement weather by making alternate collection plans. These plans will be based on current weather conditions and will be communicated with the community. Should service schedules be altered, place carts at the curb per the collection schedule and leave them there until they have been collected. Collection services include garbage, recyclables, yard waste and bulky waste.

  • For more information, visit or call CharMeck 311 or 704-336-7600.


​Quick links

​CATS ​inclement weather notifications

​NOA​A weather map

​​​​Twitter feed @CLTgov

Access denied. You do not have permission to perform this action or access this resource.

CHARMECK ALERTS The CharMeck Alerts Notification System relays accurat​e and timely emergency notifications. You control how you’re contacted—whether it’s on your cell, work or home phone, via text, email or voice message. You can receive up-to-the-minute notifications about events and emergencies that may affect your home, workplace or other points of interest—anywhere in Mecklenburg County. Sign up here or call CharMeck 311. To receive CDOT-specific alerts, you must sign up for that item in the list.​​

​Helpful lin​ks

​Social media updates

City of Charlotte
Mecklenburg County
Charlotte-Mecklenburg Schools
American Red Cross
Charlotte- Mecklenburg Library