Services and Programs

Program Forms

​It is a volation of the Federal Fair Housing Act, the Charlotte Fair Housing Ordinance (Chapter 12, Article V of the Code of the City of Charlotte), or the Mecklenburg County Fair Housing Ordinance to deny you housing rights for any of the following protected classes: race, color, religion, sex, national origin, disability or familial status (being pregnant or having children under 18 years old).  Submit an Allegation​

​The courtroom isn't always the best place to solve a problem. Mediation can be a quicker and more thorough way to reach a resolution without the expense and formality of the courtroom. Submit an Referral   

​Offers opportunities for tenants and landlords to eliminate communication barriers and work together to solve problems involving damaged property, security deposits, living conditions, financial assistance for repairs or miscellaneous conflicts stemming from the landlord-tenant relationship. Submit an Referral

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Charlotte. Submit Grievance 

Are you interested in learning the skills to resolve a disagreement or conflict? Or would like to host a training for your group or organization please complete the Conflict Resolution Training Request Form.



The City of Charlotte amended its Human Relations Ordinance to include familial status, sexual orientation, gender identity, gender expression, veteran status, pregnancy, and natural hairstyle as classes protected against discrimination for the city code governing public accommodations, passenger vehicles for hire and procurement. Additionally, the ordinance now provides Employment Protections for all new and existing protected classes. Submit an Allegation 

​Services and Programs

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