A housing provider will be in violation of the City of Charlotte or Mecklenburg County Source of Income Protections (SOIP) in City or County Supported Housing Policies if a residential tenant in a city or county supported development is disqualified from renting a housing unit based on a refusal by the housing provider to consider a lawful source of income.
The Charlotte-Mecklenburg Community Relations will only investigate complaints within the City of Charlotte and the unincorporated areas of Mecklenburg County.
The policy is not intended to require terms that prevent a property owner or manager from determining, in a commercially reasonable and non-discriminatory manner, the ability of a housing applicant to afford to rent a property.
Residents who believe they have been denied access to housing based on a violation of the policy may initiate a SOIP complaint with the Charlotte-Mecklenburg Community Relations Committee.
SOIP investigations will be conducted by the Charlotte-Mecklenburg Community Relations Committee.
If a violation is not cured and the contractual remedy [e.g., up to $23,000 for a first violation] is necessary, the remedy amount imposed will be influenced by factors such as: the nature and circumstances of the violation, degree of culpability and history of prior violations.