Charlotte-Mecklenburg Community Relations is made up of five divisions: Administration, Americans with Disabilities Act (ADA) Program, Community Affairs, Dispute Settlement and Fair Housing. Each division works to advance the mission to empower, collaborate, engage and promote opportunities to create positive outcomes throughout the community.

Staff works closely with the Community Relations Committee, a 45-member team of professionals and volunteers who provide counsel to the Community Relations department and serve as civil rights and human relations advocates.

Willie Ratchford, Executive Director

Terry Bradley, Deputy Director and City of Charlotte ADA Coordinator

Traci Ethridge, Community Relations Division Manager

Mary Williams, Dispute Settlement Program Manager

Teresa Palacio, Fair Housing Manager

Gwenarda Miller, Community Relations Administrator

Patricia Amaniampong - Administrative Officer IV

Lezlie Briggs - Community Relations Specialist

Maura Chavez - Community Coordinator

Ryan Emmanuel - Community Coordinator

Lisa Forde - Community Relations Specialist

Sue Green - Administrative Officer I

Cheryl Harp - Community Relations Specialist

Rhonda Jackson - Community Relations Specialist

Luis Matta - Community Relations Specialist

Donna Murrell - Community Relations Specialist/ Supervisor

Administration

704.336.2424

Police Review

704.336.5426

Housing Discrimination

704.336.5160

Dispute Settlement Program

704.336.2930

Americans with Disability Act

704.336.1297