covid19 Small Business Resources

Small Business Resources

Message from Mayor Vi Lyles

As the impact on the coronavirus situation continues, you should know your city government is focused on the challenges that affect each of you. While our immediate goal is to reduce the spread of this virus to protect lives, we are also very aware of the impact to your businesses.

I understand the sacrifices you are making for the greater good of public health and it has not gone unnoticed.  The City of Charlotte is committed to working with our partners in the coming weeks, months and years to develop assistance for small businesses that are suffering as a result of COVID-19.

Your businesses are the foundation of our economy and we will do everything we can to help you maintain what you have built and cultivated here in Charlotte.

Vi Lyles

Resources for Small Businesses

The City of Charlotte is continuing to work with our partners to develop assistance for small businesses impacted by COVID-19.

For federal assistance resources, small businesses may visit the Small Business Administration’s website for information.

Businesses are encouraged to follow the CDC's recommendations regarding impacts to the workplace by actively encouraging sick employees to stay home; performing routine environmental cleaning; preparing for an increased number of employee absences; and providing employees flexible working options when possible.

As always, continue to follow Mecklenburg County’s Public Health Department website for Charlotte-specific impacts and updates.

NCWorks Career Center Services

Charlotte Works has temporarily shut down their career centers, effective until April 1 (subject to change). Charlotte Works will continue to serve clients virtually via phone appointments and NCWorks Online.

AMP UP Charlotte

AMP Up Charlotte is still scouting for participants. Five seats are available for the next generation of AMP UP business owners. Applications are due by April 1.

Learning Opportunities

Small Business Majority will host a National Resources and Policy Updates for Small Business Impacted by COVID-19 webinar on March 19.

On March 25, the Small Business Center at Central Piedmont Community College will host a webinar for business continuity around COVID-19.

State of North Carolina Resources

Governor Cooper's Executive Orders include,

On Tuesday, March 17, Governor Cooper signed an Executive Order to close restaurants and bars for dine-in service, and to make employment benefits more widely available. Employees interested in benefits can find more details and apply online.

The U.S. Small Business Administration (SBA) has also granted Governor Cooper's request for a disaster declaration for small businesses suffering economic losses due to COVID-19. Through this declaration, small businesses across the state impacted by COVID-19 can apply for SBA disaster loans.

Applicants can apply online using the Electronic Loan Application through the SBA website.

The NC Department of Health and Human Services has a comprehensive page that gives summaries of the three executive orders issued by the Governor related to COVID-19, as well as other state wide planning tools.

The North Carolina Department of Department of Health and Human Services COVID-19 update page also provides specific advice to business and employers.

Federal Resources

The Small Business Administration is regularly updating its services related to small business assistance and support.  A full list of assistance can be found by visiting Small Business Administration’s website. This link also contains the President’s guidance around COVID-19.

The SBA will be working with states on providing low interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. For more information go to, Disaster assistance.

The Small Business Administration has partnered also with private industry to create a comprehensive website focused on planning for and responding to disasters including pandemics. Visit for more details.

The site also has a list of the SBA’s archived webinars.

The Department of Homeland Security has developed a very comprehensive checklist for creating a business continuity plan, available at

The US Equal Employment Opportunity Commission has also prepared guidance to help ensure employers are aware of Americans With Disability Act requirements and privacy requirements.

Additional Resources