Staff will be reviewing plans and answering questions remotely. Customers are asked to reach out to staff primarily by email. If a call is needed, customers can use these numbers
Planning, Design, and Development Department:
CLT Development Center:
All meetings will be conducted virtually
CLT Development Center staff and rezoning teams are currently teleworking.
Inspection teams will continue to be in the field fulfilling their responsibilities
All Land Development Pre-Submittal and Urban Conceptual Meetings will now be held virtually. A site plan and agenda must be provided to staff before the customer’s scheduled meeting (minimum of two days). If customers choose to cancel their meeting, they are asked to let staff know as soon as possible. When possible, the city requests that customers host these virtual meetings.
All Rezoning pre-submittals will be conducted through virtual conferencing.
Rezoning Plan Comment discussion meetings will be held virtually. Customers are asked to provide a brief agenda/list of discussion items two days in advance so staff can coordinate as appropriate.
Plan review fees may be mailed, delivered by Courier or Federal Expressed/UPS to the Charlotte-Mecklenburg Government Center, 600 E. Fourth St. in Charlotte. For additional information regarding land development fees, please contact the CLT Development Center or the Planning, Design and Development Department. Staff will continue to review plans with the understanding that there may be delays in fee submittals. Plans will be submitted to gateway if the only outstanding requirement is fee payment. The expectation is that fees will be paid upon plan approval.
City of Charlotte Land Development staff will be allowed to enter the Charlotte Mecklenburg Government Center and Suttle Avenue to complete tasks that cannot be completed remotely.
Staff will sign mylars weekly on Tuesdays and Thursdays. Mylars will be mailed to Charlotte Mecklenburg Government Center, Attn: CLT Development Center, 600 E. Fourth Street and include a prepaid return address label.
New surety postings, estimates, reductions and releases are being reviewed and processed.
In an effort to ensure the health and safety of residents and employees, City of Charlotte General Services has implemented the following service changes in response to COVID-19.
Project public meetings – All in-person public meetings have been suspended. Any future meetings will take place online until further notice and will be posted on
General Services’ home page.
Contracting Opportunities - Vendor Meeting Changes
City Procurement is actively working to ensure fair, open and transparent access to our competitive solicitations for all interested participants. All in-person meetings such as pre-proposal and pre-bid conferences, bid openings and demonstrations that would normally be open to the public will be accessible via conference call or video conference only. This will continue until the City of Charlotte offices reopen to the public. Staff is assessing if this will be a continued option in addition to in-person meetings thereafter.
Instructions on how to use WebEx, our video conferencing platform.
Procurement staff have been notifying participants of any changes and publishing addendums to open solicitations with specific details regarding the date, time and method of accessing the meeting. Please monitor the
City’s Contract Opportunities Page for project-specific updates.
The City will continue to accept mail deliveries, and service providers are encouraged to mail responses to the address provided in the respective solicitation. Procurement staff is mitigating issues associated with bids delivered within deadline but not available for announcement during the formal bid opening. Please reach out to the contact listed on the solicitation if you have any questions or concerns.
On-site solicitation drop-off
For the health and safety of yourself and others, we strongly encourage you to submit your bids electronically or by mail; however, if you are unable to mail your solicitation response prior to the deadline and require on-site dropoff, please contact the Procurement Officer noted in the solicitation to coordinate an appropriate dropoff location and time.
Always carefully read instructions in the solicitation and addenda.
Please deliver them to the procurement drop box (package not to exceed 12” x 16”) in the reception/lobby of the CLT Center, 5601 Wilkinson Boulevard, Charlotte, NC 28208.
General Services’ construction bids
Please deliver them to the procurement drop box in the lobby of Building Services, 531 Spratt Street, Charlotte, NC 28206.
Charlotte Business INClusion
Charlotte Business INClusion (“CBI”) office continues to accept Small Business Certifications and Minority or Women Owned Business Registrations through our
Supplier Diversity Management System. For additional instructions or to request assistance, please contact CBI at
704.336.4137. Onsite assistance is suspended while City offices are closed to the public.
Vendors wishing to register with the City or update their existing registration may continue to do so via email to
firstname.lastname@example.org. Vendor Administration may also be reached at
704.432.4777. Additional information regarding the City’s Vendor Administration processes can be found at
Vendor Registration site.
Asset Recovery & Disposal
The City’s Asset Recovery & Disposal (“ARD”) facility is currently closed to the public. Additional information on our planned 2020 auctions may be found on our
Asset Recovery & Disposal website or at the
Roger’s Realty & Auction Company website. For additional assistance related to delivery or pickup of surplus items, please contact ARD staff at