Animal Care and Control

charlotte mecklenburg animal care and control with dog and cat heads

 

Main Shelter:

8315 Byrum Drive
Charlotte, NC 28217


Monday - Friday: 11:00 a.m. - 7:00 p.m.
Saturday and Sunday: 11:00 a.m. - 5:00 p.m.   

Satellite Shelter:
2700 Toomey Avenue
Charlotte, NC 28203


7 days a week 9:00 a.m. - 5:00 p.m.

Closure Dates 2025
January 20
April 18
May 26
June 19
J
uly 4
September 1
November 11
N
ovember 27 & 28
December 25 & 26

 

 

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ATTENTION - BEWARE OF SCAMMERS

Animal Care & Control (ACC) has been made aware of scam phone calls targeting pet owners who have lost their animals.
Scammers are pretending to be ACC employees, claiming that your pet is at the shelter and needs urgent medical treatment.
They will then ask for payment over the phone, requesting credit card or electronic payment information.

Important Facts:

  • ACC will never ask for payment over the phone.
  • The only way to reclaim your lost pet from ACC is to come to the shelter in person.

If you receive one of these calls, hang up immediately! Then, call 311 or (704) 336-7600 to contact the ACC Call Center.
They can connect you with a supervisor to assist you further.

Winter Weather Alert  

For more information check out these Winter Safety Tips


Upcoming Events


Other News

1.21 Dog Kennel Dashboard infographic ACC Read below for more details blue branded with white font, white dog outlines

Snapshot Dog Kennel update as of 1/20: Total Number of Dogs: In Shelter: 164 (was 152 on 1/13) In Foster Care: 235 (was 274 on 1/13) On Staycation: 26 (was 30 on 1/13) Available Kennels: Lost Dog Area: 37 (was 27 on 1/13) Adoption Dog Area: 6 (was 15 on 1/13) Total of Dogs in Our Care: 430 (was 456 on 1/13)