Animal Care and Control

charlotte mecklenburg animal care and control with dog and cat heads

 

Main Shelter:

8315 Byrum Drive
Charlotte, NC 28217


Monday - Friday: 11:00 a.m. - 7:00 p.m.
Saturday and Sunday: 11:00 a.m. - 5:00 p.m.   

Satellite Shelter:
2700 Toomey Avenue
Charlotte, NC 28203


7 days a week 9:00 a.m. - 5:00 p.m.

Closure Dates 2025
January 20
April 18
May 26
June 19
J
uly 4
September 1
November 11
N
ovember 27 & 28
December 25 & 26

 

 

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ATTENTION - BEWARE OF SCAMMERS

Animal Care & Control (ACC) has been made aware of scam phone calls targeting pet owners who have lost their animals.
Scammers are pretending to be ACC employees, claiming that your pet is at the shelter and needs urgent medical treatment.
They will then ask for payment over the phone, requesting credit card or electronic payment information.

Important Facts:

  • ACC will never ask for payment over the phone.
  • The only way to reclaim your lost pet from ACC is to come to the shelter in person.

If you receive one of these calls, hang up immediately! Then, call 311 or (704) 336-7600 to contact the ACC Call Center.
They can connect you with a supervisor to assist you further.

Winter Weather Alert  

For more information check out these Winter Safety Tips


Upcoming Events

1.18 Rabies Clinic infographic ACC branded blue with white font read below for more information

Who: Open to Mecklenburg County Residents
What: Free 1-year Rabies vaccine
When: Saturday, January 18, 2025 (UPDATED DATE!)
8-10:45 a.m. 
Where: 2725 Beam Rd. Charlotte, NC 28217

This drive-thru clinic was designed to offer your pet a free 1-year rabies vaccine, to ensure your pet's rabies vaccine is up-to-date. This is vital not only for their health and the safety of your family but also mandated by law in North Carolina. Dogs, cats, and ferrets over four months old must have current rabies vaccinations. Drive-thru rabies vaccine clinic. Reminder of New Location! (3.3 Miles from Animal Care & Control) Same Clinic- Easier Parking- safer & much more efficient service. Please ensure that you are in line by 10:45 am as we'll be unable to accommodate additional residents after that time. 

Martin Luther King Holiday - Monday Jan 2 Shelter Closed

Charlotte-Mecklenburg Animal Care & Control (ACC) will be closed to the public on Monday, January 20, 2025, in observance of Martin Luther King Jr. Day. While the shelter will not be open to the public, essential operations will continue. ACC staff will remain on-site to provide care for the animals currently housed at the facility, and Animal Control Officers will be available to respond to emergency calls, including situations involving public safety and injured or distressed animals. To report an animal-related emergency on January 20, please contact 311. Regular operations, including animal adoptions, surrenders, and other services, will resume on Tuesday, January 21, 2025, during normal business hours.

Other News

1.13 Dog Kennel Dashboard infographic ACC Read below for more details blue branded with white font, white dog outlines

Snapshot Dog Kennel update as of 1/13: Total Number of Dogs: In Shelter: 152 (was 149 on 1/6) In Foster Care: 274 (was 256 on 1/6) On Staycation: 30 (was 61 on 1/6) Available Kennels: Lost Dog Area: 27 (was 37 on 1/6) Adoption Dog Area: 15 (was 18 on 1/6) Total of Dogs in Our Care: 456 (was 466 on 1/6)