Animal Care and Control

charlotte mecklenburg animal care and control with dog and cat heads

 

Main Shelter:

8315 Byrum Drive
Charlotte, NC 28217

Monday - Friday: 11:00 a.m. - 7:00 p.m.
Saturday and Sunday: 11:00 a.m. - 5:00 p.m.   

Satellite Shelter:
2700 Toomey Avenue
Charlotte, NC 28203

7 days a week 9:00 a.m. - 5:00 p.m.

Closure Dates 2025
January 20
 April 18
 May 26
 June 19
July 4
 September 1
 November 11
November 27 & 28
 December 25 & 26

 

  

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ATTENTION - BEWARE OF SCAMMERS

Animal Care & Control (ACC) has been made aware of scam phone calls targeting pet owners who have lost their animals.
Scammers are pretending to be ACC employees, claiming that your pet is at the shelter and needs urgent medical treatment.
They will then ask for payment over the phone, requesting credit card or electronic payment information.

Important Facts:

  • ACC will never ask for payment over the phone.
  • The only way to reclaim your lost pet from ACC is to come to the shelter in person.

If you receive one of these calls, hang up immediately! Then, call 311 or (704) 336-7600 to contact the ACC Call Center.
They can connect you with a supervisor to assist you further.

Winter Weather Alert  

For more information check out these Winter Safety Tips


Upcoming Events

**Announcement: Dog Days of Winter on February15, 2025, from 10 a.m.- 4 p.m. has been canceled due to inclement weather**


Blue ACC branded infographic Drive thru rabies vaccine clinic read below for more information

Drive-Thru Rabies Vaccine Clinic Announcement! Keep your pets safe and healthy and in compliance with the law. The clinic is quick, convenient, and crucial for your pet's health. No appointment necessary—just drive through! We will be providing a 1-year Rabies vaccine only. Please ensure pets are safely secured in your vehicle during the clinic. Please ensure you are in line by 10:45 a.m. as we'll be unable to accommodate additional residents after that
Who: Open to residents of Mecklenburg County
What: Free Rabies Vaccine Clinic 
When: Saturday, March 8, 2025, from 8-10:45 a.m.
Where:2725 Beam Rd. Charlotte, NC 28217 (Just 3.3 miles from ACC)


 Other News

2.17 Dog Kennel Dashboard infographic ACC Read below for more details blue branded with white font, white dog outlines

Here’s Dog Kennel Dashboard Snapshot as of February 17,2025: Total dogs in our care: 468 (compared to 435 on 2/10) Dogs in foster: 230 (compared to 207 on 2/10) Dogs in the shelter: 194 (compared to 187 on 2/10) Dogs on staycation: 44 (same as 2/10) Kennels available in Lost Dogs: 6 (compared to 4 on 2/10) Kennels available in Adoption Dogs: 11 (compared to 14 on 2/10)

 

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