The Charlotte Area Transit System (CATS) regularly updates the Coordinated Human Services Transportation Plan for the Charlotte Urbanized Area. The Plan is developed to provide strategies for coordinated paratransit and mobility management between multiple service providers. The Plan recommends adjustments to paratransit procedures for increased mobility, improved service delivery, and enhanced connections to social services. The Plan also helps guide Federal Section 5310 funding for capital and operating assistance projects submitted by area sub-recipient agencies.
Examples of coordinated service enhancements in the Charlotte region include:
Travel training for individuals living with disabilities
New vehicles for paratransit service providers
Strategies to coordinate services between providers
The current Coordinated Human Services Transportation Plan:
Coordinated Human Services Transportation Plan