The Charlotte Area Transit System (CATS) is currently in the process of updating the Coordinated Human Services Transportation Plan for the Charlotte Urbanized Area. The Plan is developed to provide strategies for coordinated paratransit and mobility management between multiple service providers. The Plan recommends adjustments to paratransit procedures for increased mobility, improved service delivery, and enhanced connections to social services. The Plan also helps guide Federal Section 5310 funding for capital and operating assistance projects submitted by area sub-recipient agencies.
Questions may be emailed to Lyuba Zuyeva with the project study team,
lzuyeva@vhb.com or Arlanda Rouse,
arlanda.rouse@charlottenc.gov
Examples of coordinated service enhancements in the Charlotte region include:
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Travel training for individuals living with disabilities
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New vehicles for paratransit service providers
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Strategies to coordinate services between providers
The current Coordinated Human Services Transportation Plan:
Coordinated Human Services Transportation Plan