Safety and Security

​Office of Safety & Security​

Safety is CATS' No. 1 priority!

The Office of Safety and Security is responsible for the day-to-day safety and security of the Charlotte Area Transit System (CATS). These safety and security responsibilities cover anyone who encounters the system including passengers, employees and contractors. The office carries safety oversight responsibility for the physical infrastructure, buses, light rail and streetcar vehicles, Special Transportation Services (STS) and Vanpool vehicles. 

Safety is for Everyone, Every Day!  Here is how  you can help everyone be safe:

For Everyone:

• Report any hazards to a transit police officer, train or streetcar operator, or customer service at 704.336.7433

• Report any suspicious or criminal activity by using the CATS See Something, Say Something app available for iPhone and Android users
  

For Contractors:

• If you are a contractor working with the LYNX Blue Line or City LYNX Gold Line, make sure to schedule a CATS Right-ofWay Safety Traning by contacting the Rail Safety Manager.

• If you are a contractor in need of a Right-of-Way Access Request Form, please contact the Chief Rail Controller.
  

Review the CATS Agency Safety Policy

Know how to exit a vehicle in case of an emergency.

Saber cómo salir de un vehículo en caso de emergencia.