Riding Para-Transit

​The Way to Pay

STS drivers cannot accept cash so you must have an STS ticket or a STS Monthly Pass. You may purchase a book of ten STS tickets at the Charlotte-Mecklenburg Government Center, or at the Information Center at the Charlotte Transportation Center located in uptown Charlotte at 310 East Trade Street. You may also order tickets and passes by mail by sending a check or money order, payable to the City of Charlotte, to: 

Charlotte Transportation Center 
Information Center
310 East Trade Street
Charlotte, NC 28202 
* Please write your STS ID number on the bottom of the check or money order.

STS customers may also choose to order a STS monthly pass or a book of ten STS tickets online.  

Online Pass Sales - Click Here 


If you plan to ride more than 40 one-way trips during a month, the STS Monthly Pass may be a better value since it provides UNLIMITED rides. Just remember, the pass cannot be returned for a refund. You can buy this pass at the Information Center at the Charlotte Transportation Center, at most Harris Teeters or to locate other pass sales outlets click here.

Special Transportation Service


Customer Service