How To Start A New Vanpool
Interested in forming a vanpool? A vanpool coordinator is available to guide you through the entire process. To start a new vanpool, fill out the Vanpool Form (The current link just goes to the home page – is there a way to make the link go directly to the form?) and a vanpool coordinator will match you with others in your area. If you would like to see if there is a vacancy in a current vanpool, take a look at the
Finding people interested in sharing a ride, saving money and taking the hassle out of commuting is easier than you think. To get started, a vanpool coordinator will:
- Provide custom flyers for distribution at your work, neighborhood, church, etc., regarding forming a vanpool.
- Conduct transportation fairs at your work to educate others about forming a vanpool.
- List your vanpool on our CATS Web site.
Getting On Board
To start a vanpool, you need six to 14 passengers. One person must agree to be the primary driver and at least one other rider must be a backup driver. When you're a driver, you ride free.
Once you have riders, the group will decide on pick-up and drop-off locations and times. Some riders use one of our
CATS Park and Rides as a meeting place. Your vanpool has the flexibility to determine your schedule.
Want to Be a Driver?
Drivers should review the
Vanpool Driver's Manual to best understand their responsibilities.
All drivers must complete and sign a
Vanpool Driver Application. Print out the application and send the completed form to:
600 East Fourth Street
Charlotte, NC 28202
Our Insurance and Risk Management Division must approve each driver's application. Once approval is received and there are six to 14 riders, a Vanpool Lease Agreement must be signed. This agreement sets the fare for your group and requires a 30-day written notice to return the van. To review all of the terms and conditions in the agreement, go to