All eligible agencies must maintain records on the individuals that receive passes/tickets. The minimum information required of each recipient is:
- Social Security number
- Ticket/Pass (weekly, monthly, etc.)
Amount paid (the amount the client paid for the ticket/pass; i.e. free, $2.00, etc.)
The records are to be maintained for up to 2 years. Charlotte Area Transit System (CATS) reserves the right to randomly verify that records are maintained in proper order, and that eligibility requirements are met.
All passes/tickets purchased under this discount program must be paid for when delivered. Payment will be the total face value minus the 25% discount. Accounts in good standing are eligible to pay for passes at the end of the month.
All bulk discount purchases must be bought at the Charlotte Transportation Center.