If you currently have funds in your cash wallet, please use those funds by August 22, 2021. Tokens up to the value of the remaining cash in your mobile wallet will be provided. Customers can visit the CATS Customer Service Office at the Charlotte Transportation Center, or remote pass sales locations at the LYNX Blue Line JW Clay Station or I-485 Station for exchanges.
Exchanges will be made through August 22, 2021. No cash refunds will be issued. Tokens can be used in both CATS fareboxes and ticket vending machines as payment for fare.