CATS Call Center:704.336.7433
Toll Free: 866.779.2287
Lost and Found: 704.336.3159
Special Transportation Service: 704.336.2637
Email: telltransit@charlottenc.gov
Write:
CATS Customer Service600 East 4th StreetCharlotte, NC 28202
Email: CATSCivilRights@charlottenc.gov
Call: 704.336.7433 and inform the customer service representative that you are making an ADA complaint.
ADA Accessibility CoordinatorCATS600 E 4th StreetCharlotte, N.C. 28202
Carpooling: carpools@charlottenc.gov
Employer Transportation Coordinator (ETC) Program: etcinterest@charlottenc.gov
Vanpools: vanpools@charlottenc.gov
Transit Planning: planninggeneralcomments@charlottenc.gov