Animal Care & Control

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  • Masks are no longer required. Visitors can wear one if they'd like.

  • 2 pet interactions per family per day. (There may be time for a second interaction based on how busy it is at the time of your visit.)
  • Please be PATIENT and kind with our staff as they work extremely hard to assist all visitors.
  • If you are looking for a missing pet check the lost/found section but you NEED TO COME TO THE SHELTER to ID and reclaim in person. PLEASE DO NOT CALL OR MESSAGE!

  • Call 311 or send us a private message on our social pages if you have any questions about an adoptable pet before coming to visit. This will help minimize your wait time.

  • If you have a concern about a loose animal or potential cruelty, call 311.

  • Other general questions can be sent via private message to our social pages.

See what we did in the month of March.

Learn more about our Bless Your Heart Clinics.



Adopt A PetAdopt A Pet
Lost/Found PetsLost/Found Pets
Make a Monetary DonationMake a Monetary Donation
Donate Supplies & to ProgramsDonate Supplies & to Programs
Spay and Neuter ServicesSpay and Neuter Services
Register or Update a MicrochipRegister or Update a Microchip
Pay Citation/PermitPay Citation/Permit
Animal PermitsAnimal Permits
Event RequestsEvent Requests

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-=​​Our business hours

Monday - Friday: 11 a.m. - 7 p.m.
Saturday and Sunday: 11 a.m. - 5 p.m.

8315 Byrum Drive
Charlotte, NC 28217​

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