Charlotte Water staff don't just take the job of providing safe and high-quality drinking water seriously because it's their job. Our staff and their families are customers too.
Charlotte Water monitors water quality in the lakes before it reaches the treatment plants. Monitoring also occurs throughout the treatment process and as drinking water is distributed to customers through the more than 4,300 miles of water pipes. In fact, our trained lab and field staff conduct more than 250,000 drinking water tests annually to ensure your drinking water meets and exceeds all state and federal drinking water standards.