Charlotte Water is funded solely by water and sewer rates. Annual rate increases are needed to effectively maintain, improve, and expand Charlotte's aging water and wastewater infrastructure.
Customers are charged a volumetric rate for water and sewer use in addition to fixed and availability fees.
These fees recover costs associated with servicing customer accounts and cover:
- Reading and maintaining more than 285,000 water meters
- Investigating and responding to billing questions
- Producing and mailing bills
- Providing customer service
- Receipt of receiving revenues
This fee is based on the cost of water and wastewater projects needed to maintain a 24/7 water service. These costs are present whether a customer uses water or not.
These fees are prorated based on the number of days of service on the bill.
The average 7 Ccf customer will pay $68.06 per month.*
*This does not include stormwater fees.
Ccf: An abbreviation representing 100 cubic feet and used to measure your water and sewer usage. This unit of measure equals 748 gallons.