Charlotte Water strongly encourages any customers experiencing financial hardships to seek assistance with one of the three assistance programs listed below.
Our Customer Care Team can help you select the best option for your situation.
To speak with the Care Team, please call 311.
DreamKey Partners (formerly known as the Charlotte-Mecklenburg Housing Partnership)
- DreamKey Partners is an affordable housing organization, serving low- and moderate-income individuals, families, and communities through real estate development, homeownership education and financing, and neighborhood revitalization. This federal-funded program is available to all Mecklenburg Country residents.
Common Wealth Charlotte (CWC)