Rates & Billing

​​Pandemic Customer Assistance

  • DreamKey Partners is an affordable housing organization, serving low- and moderate-income individuals, families, and communities through real estate development, homeownership education and financing, and neighborhood revitalization. This federal-funded program is available to all Mecklenburg Country residents. 

Current Stage of CLTWater’s Customer Assistance Plan

  • Customers with past due balances should continue to make payments to avoid the accumulation of higher past due balances and future disconnection. 

​Pandemic Assistance Background