Check out Charlotte Water’s New Bill – As Clear As The Water We Provide!
Just as we are committed to delivering safe, reliable, high-quality drinking water and industry-leading wastewater treatment services, Charlotte Water is also committed to ensuring our customers’ bills are clear, accurate, and communicate effectively. The redesigned monthly bill makes the most of this critical way we communicate with each other.
Recent billing system upgrades have enabled us to share more detailed information with you about how your bill is calculated and how your water usage has evolved over time.
Bills with the new look and feel will begin arriving in your mailboxes in early November.