Rates & Billing

​​Commercial Rates and Fees

Commercial customers are charged a volumetric rate, fixed, and availability fee for both water and sewer.

Availability Fees

This fee is based on the cost of water and wastewater projects needed to maintain 24/7 water service. These costs are present whether a customer uses water or not.

Fixed Fees

These fees recover costs associated with servicing customer accounts and cover:

  • Reading and maintaining more than 285,000 water meters

  • Investigating and responding to billing questions

  • Producing and mailing bills

  • Providing customer service

  • Receipt of receiving revenues