Water and Wastewater Treatment Plant Tours

Tours are being done at the ​following plants (this information is subject to change):

Sugar Creek Wastewater Treatment Plant
5301 Closeburn Road
Charlotte, NC 28210​

McDowell Creek Wastewater Treatment Plant
4901 Neck Road
Huntersville, NC 28078

Irwin Wastewater Treatment Plant
4000 Westmont Drive
Charlotte, NC 28217

Lee Dukes Water Treatment Plant
7980 Babe Stillwell Rd.
Huntersville, NC 28078

School and professional group tour requests are handled on a case-by-case basis under the following guidelines:

  • ​Requests must be submitted a minimum of two weeks prior to the desired tour date.
  • Tours are limited to groups of 30 people maximum. 
  • Tours are​​​ conducted between 9 a.m. and 1 p.m., Wednesdays, and Thursdays (in some cases we may be able to accommodate tours outside of these hours).
  • Tours last approximately two hours. 
  • Tours participants must be at least 9 years old or in 4th grade.
  • For school grades four through seven, we require chaperons at a 1:5 ratio. For grades eight and up, we require chaperones at a 1:8 ratio.
  • All tour participants will be required to sign a liability release prior to arriving for the tour.
  • Tour participants will be required to adhere to all safety requirements at our facilities.
  • Tours will be suspended and/or canceled immediately in the event of safety or security concerns at the facility.
  • Because of staffing limitations, a limited number of tours are available. Tours will be scheduled on a first-come, first-served basis. 
  • These are tours of operational facilities and may pose challenges for those with physical limitations. Please contact us prior to booking a tour if you have concerns in this area.

Requests cannot be processed until all information is complete. Allow a minimum of five business days for requests to be reviewed, approved, and confirmed.

Charlotte Water Tour Application

Email if you have any questions.