Over the past year, Charlotte Water has received input from the development community on how to improve our Program and better align with the development time frame from conception to completion.
Once a review is completed and a sanitary sewer connection is approved, sanitary sewer capacity was reserved up to 12 months or when the connection/tapping fee was paid (whichever is sooner). Effective immediately, the capacity reservations are now reserved for up to 24 months or when the fee is paid (whichever is sooner). This change is retroactive to all approvals granted on or after 1/1/2017.
Apply Early for Capacity Reservations
Contact the New Services Group at 704-432-2854 for further information on reserving capacity up to 24 months. Charlotte Water encourages the development community to contact our staff to discuss potential projects-- even as early as conception. If a development is not ready to reserve capacity, our engineers can perform a similar review of our sanitary sewer system through our Willingness to Serve applications.
Frequently Asked Questions