About Us


​​​Charlotte Water Locations​​​​

Engineering, Administration and Customer Service:

5100 Brookshire Blvd. Charlotte, NC 28216

Phone Number: 704-336-1000

*This location does not accept water bill payments

Walk-In Water Bill Payments Accepted at:

  • 600 East 4th Street
  • 600 East Trade Street
  • 4150 Wilkinson Blvd 

*Cash, Check, Visa, Mastercard, Debit Card, Diners Card - Open 8 a.m. - 5 p.m. Monday-Friday

Charlotte Water Map of plant locations