Programs

Street Lighting Program

 

 

Street Light Approval Process<div class="ExternalClassED450A18C6CF46AAAA10234B2A041076"><p><span style="font-size:11pt;line-height:115%;font-family:calibri, sans-serif;">After receiving a valid request for a street light, the street lighting coordinator will coordinate with Duke Energy to develop a design plan to show the proposed location of the light and how it will be powered. CDOT staff will utilize GIS software to define the impact area of the proposed light. The impact area is defined as a 75’ radius around each proposed location. Once the design has been provided by Duke Energy, it will be presented to the requesting party for approval. If approved, CDOT staff will issue appeal postcards to all parties within the impact area. The appeal postcard will contain the website address to view the proposed design (CDOT’s webpage), information regarding items in the right-of-way, and the street lighting coordinator’s contact information</span>. </p><p>If no appeals are received, CDOT will sign the service agreement provided by Duke Energy authorizing the installation of the light. </p>​</div>
Neighborhood Street Lights <div class="ExternalClassB6A48C2A885142FABB5EDEDF7F189095"><p><span class="ms-rteThemeForeColor-7-4" style="font-size:13pt;"><strong>Overview</strong></span><br> </p>Residential streetlights, whether individual or for a whole subdivision, are installed within the City of Charlotte by request. Neighborhood residents may request that a streetlight plan be prepared to light their entire neighborhood. We work closely with Duke Energy to design a pattern of streetlights for specific neighborhoods that will best serve their needs. To start the process, please call the CharMeck Call Center at 311.<br><br></div><div class="ExternalClassB6A48C2A885142FABB5EDEDF7F189095">Once the lights are installed, the City of Charlotte will pay for the power to operate them. The City also pays for the initial cost of the streetlight fixtures and supports when the standard model is chosen (wood pole). If the neighborhood desires more decorative fixtures and supports, they will have to make arrangements with Duke Energy to pay the initial cost for such upgrades. Costs currently are just under $1,200 per streetlight, depending on the fixture selected. <br><br></div><div class="ExternalClassB6A48C2A885142FABB5EDEDF7F189095">Installation can take up to 8-10 weeks.​</div>
Appeal Process <div class="ExternalClassAA7CF812A8354352866F5647192B884E"><p><font color="#2a2a2a" face="arial, sans-serif"><span style="font-size:14px;background-color:#fdfdfd;"></span></font></p><p>Any owner within the defined impact area, or any other person reasonably affected by the change may appeal street lighting by filing a written notice of appeal with CDOT. Written appeals must be received within appeal period (30-days).<br><br></p></div><p>Appeals will be heard through a quasi-judicial proceeding before the Department of Transportation Director or Deputy Director, or a hearing officer designated by the Department of Transportation Director or Deputy Director.<br><br></p><p>The only issues that may be raised on appeal are: <br>          (1) Whether there is a public justification for the change and,<br>          (2) Whether the method chosen (petition, HOA, appeal postcard pilot) to gauge neighborhood consensus was properly completed as required by CDOT.<br><br></p><div class="ExternalClassAA7CF812A8354352866F5647192B884E"><p>A decision on appeal shall be subject to review by proceedings in the nature of certiorari instituted in the Superior Court of Mecklenburg County within thirty days.  A certiorari appeal shall not automatically stay implementation of any proposed treatments.</p><p><br></p><p>Request to Appeal Street Light D​esign/Location:  </p><p>Contact Candace Inge at 704-336-3922 or <a href="mailto:william.wigg@charlottenc.gov%E2%80%8B" title="william.wigg@charlottenc.gov​">cinge@charlottenc.gov​​</a>.</p></div>
Design Preparation<div class="ExternalClassB26613955F5D4B1197EED9CA531C5905"><p>​The City of Charlotte uses Duke Energy to prepare a design showing the proposed placement of streetlights within your neighborhood. The proposed light placement is based upon Duke Energy's existing facilities and CDOT's lighting requirements. A representative of Duke may meet you on site to finalize the plan. The finalized plan will be sent to the neighborhood contact person by CDOT. Should the neighborhood request changes in the design that require additional underground work by Duke, the neighborhood will be asked to pay for the associated costs.​</p><p> </p></div>
General Information & Installation Standards<div class="ExternalClass9F5EE87BFF034AE1A99A81BDB6FE9D06"><p>Standard streetlights are placed on wooden utility poles.</p><ul><li>Underground wiring is used only in areas currently served with underground utilities.</li><li>Decorative streetlights are available only in areas with existing underground utilities, unless the neighborhood agrees to pay the substantial charge for the underground cable installation.</li><li>Streetlight supports, whether the standard wooden poles or the more decorative fiberglass options, are always placed on public right-of-way. They are installed along the edge of pavement, in the planting strip or behind the sidewalk so they will not interfere with vehicular or pedestrian traffic.</li><li>Private items in the right-of-way, such as sprinkler systems, invisible fencing, cables, wires, pvc conduits, household water lines, etc. are NOT the responsibility of Duke Energy or the City of Charlotte. It is recommended that such items be removed from right-of-way. At minimum, they should be flagged or otherwise marked so that they may be avoided.</li><li>The Charlotte Department of Transportation retains exclusive authority to determine final placement of all streetlights.</li><li><a href="/Transportation/Programs/Documents/Underground%20Electric%20Service%20Installation%20Pictures.pdf">Underground Electric Service Installation</a>​<br></li></ul></div>
Decorative Street Lights<div class="ExternalClassEAC014763C834950BAFFDA38DD8556B9"><span style="line-height:1.6;font-size:10pt;background-color:transparent;">Duke Energy Company provides several styles of <a href="https://www.duke-energy.com/business/products/outdoor-lighting/design-a-light#fixtureContainer" title="Decorative lighting fixtures"><img class="ms-asset-icon ms-rtePosition-4" src="/_layouts/images/icgen.gif" alt="" />decorative lighting fixtures</a>. </span><span style="background-color:transparent;font-size:10pt;">To view fixtures available in your area, select North Carolina, enter your zip code, then select Residential Development under Choose Your Environment on Duke Energy's Products page. </span><span style="background-color:transparent;font-size:10pt;">A one-time fee may be required from applicants prior to the installation of such lighting.</span></div><div class="ExternalClassEAC014763C834950BAFFDA38DD8556B9"><span style="line-height:1.6;font-size:10pt;background-color:transparent;"></span> </div><p class="ExternalClassEAC014763C834950BAFFDA38DD8556B9">Decorative lighting is available for a one-time installation charge that covers the cost of the fixture and to place service to the lights underground. All lighting in the Neighborhood must remain consistent with what is currently in place or being proposed.</p><p class="ExternalClassEAC014763C834950BAFFDA38DD8556B9">Caution should be used in selecting decorative lighting. Since they are mounted at 12' instead of the 25' for standard light, lighting patterns may not provide full coverage of a street with dark spots present. Unlike standard fixtures, which focus light on the roadway, the most common decorative fixtures shine omnidirectional, which some may find objectionable. </p><p class="ExternalClassEAC014763C834950BAFFDA38DD8556B9">​Decorative lights are not available on thoroughfares or collector streets. </p>
Request for Upgrade of Street Lighting<div class="ExternalClassE8F09FFE035747C39B41DA32EA374A0A"><p>Older street lights (high-pressure sodium or mercury vapor) may be upgraded to a new LED fixture at the request of the citizen. Duke Energy may charge an early upgrade fee of $40 plus tax for roadway LED's, decorative lighting will need to be quoted by Duke Energy. </p><p>Please contact 311 to start the process. </p></div>
Street Light Repair<div class="ExternalClass545595C084CF4BE1BBA1FFE4D45A6417"><p>Do you have a street light out? Call the CharMeck 311 Call Center by dialing 311.  </p><p>Streetlight outages are faxed daily to Duke Power Company since Duke owns and maintains the equipment. The City of Charlotte a arranges for street light installation and pays the electric bill.  </p><p>You may use the <a href="https://www.duke-energy.com/customer-service/request-light-repair" title="Duke Energy Light Repair Request Link">form on Duke Power's site​</a> or you can call Duke Power Company's Customer Service Center directly at 800-777-9898.  </p></div>

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