Street Lighting Program



Individual Street Light Request <div class="ExternalClassD470A6DF857146549499062F347224FC"><p>​Residents may request a single streetlight be installed near their home. The standard installation includes a high pressure sodium fixture mounted on a wooden utility pole. If other streetlights are present on the street or in the neighborhood, the addition of an individual light must be of the same type as those existing. The streetlight is typically placed on the property line between your home and your neighbor. To start the process, call CharMeck Call Center at 311. A petition process is required, which the Streetlight Coordinator will explain to you. Once a valid petition is received, the City of Charlotte will authorize Duke Power to install the light and the City will pay for the power to operate it. Installation takes approximately six weeks. ​</p></div>
Neighborhood Street Lights <div class="ExternalClassB6A48C2A885142FABB5EDEDF7F189095"><p><span class="ms-rteThemeForeColor-7-4" style="font-size:13pt;"><strong>Overview</strong></span><br> Residential streetlights, whether individual or for a whole subdivision, are installed within the City of Charlotte by request. Neighborhood residents may request that a streetlight plan be prepared to light their entire neighborhood. We work closely with Duke Energy to design a pattern of streetlights for specific neighborhoods that will best serve their needs. To start the process, please call the CharMeck Call Center at 311. </p><p>Neighborhood approval is required, and once received and the lights installed, the City of Charlotte will pay for the power to operate them. The City also pays for the initial cost of the streetlight fixtures and supports when the standard model is chosen. If the neighborhood desires more decorative fixtures and supports, they will have to make arrangements with Duke Energy to pay the initial cost for such upgrades. Costs currently range from just under $600 to nearly $1,200 <strong>per</strong> streetlight, depending on the fixture selected. </p></div>
Nomination Form / Appeal Process <div class="ExternalClassAA7CF812A8354352866F5647192B884E"><p><span style="font-size:10.5pt;font-family:arial, sans-serif;color:#2a2a2a;background:#fdfdfd;">Once we receive your request, the street lighting coordinator will send you a nomination form. Depending on the size of the neighborhood and the number of streetlights requested, signatures from 25% of neighborhood property owners may be required indicating they are interested in obtaining street lights in the neighborhood. The City requires at least one property owner signature from each street requested for lighting. The form must be returned to the Street Lighting Coordinator within ­­­­90 days or due date provided by CDOT.</span></p><p><font color="#2a2a2a" face="arial, sans-serif"><span style="font-size:14px;background-color:#fdfdfd;">Request to Appeal Street Light Design/Location:  </span></font></p><p><font color="#2a2a2a" face="arial, sans-serif"><span style="font-size:14px;background-color:#fdfdfd;"></span></font><span style="background-color:#fdfdfd;font-size:14px;color:#2a2a2a;font-family:arial, sans-serif;">Contact Will Wigg at 704-336-6709 or <a href="" title="​">​​</a>.</span></p></div>
Design Preparation<div class="ExternalClassB26613955F5D4B1197EED9CA531C5905"><p>​When a valid nomination form has been returned to the street lighting coordinator, we ask Duke Energy to prepare a design showing the proposed placement of streetlights within your neighborhood. The proposed light placement is based upon Duke Energy's existing facilities and CDOT's lighting requirements. A representative of Duke may meet you on site to finalize the plan. The finalized plan will be sent to the neighborhood contact person by Duke Energy and CDOT will receive a copy. Should the neighborhood request changes in the design that require additional underground work by Duke, the neighborhood will be asked to pay for the associated costs. </p></div>
General Information & Installation Standards<div class="ExternalClass9F5EE87BFF034AE1A99A81BDB6FE9D06"><p>Standard streetlights are placed on wooden utility poles.</p><ul><li>Underground wiring is used only in areas currently served with underground utilities.</li><li>Decorative streetlights are available only in areas with existing underground utilities, unless the neighborhood agrees to pay the substantial charge for the underground cable installation.</li><li>Streetlight supports, whether the standard wooden poles or the more decorative fiberglass options, are always placed on public right-of-way. They are installed along the edge of pavement, in the planting strip or behind the sidewalk so they will not interfere with vehicular or pedestrian traffic.</li><li>Private items in the right-of-way, such as sprinkler systems, invisible fencing, cables, wires, pvc conduits, household water lines, etc. are NOT the responsibility of Duke Energy or the</li><li>City of Charlotte. It is recommended that such items be removed from right-of-way. At minimum, they should be flagged or otherwise marked so that they may be avoided.</li><li>The Charlotte Department of Transportation retains exclusive authority to determine final placement of all streetlights.</li></ul></div>
Decorative Street Lights<div class="ExternalClassEAC014763C834950BAFFDA38DD8556B9"><span style="line-height:1.6;font-size:10pt;background-color:transparent;">Duke Energy Company provides several styles of <a href="" title="Decorative lighting fixtures"><img class="ms-asset-icon ms-rtePosition-4" src="/_layouts/images/icgen.gif" alt="" />decorative lighting fixtures</a>. </span><span style="background-color:transparent;font-size:10pt;">To view fixtures available in your area, select North Carolina, enter your zip code, then select Residential Development under Choose Your Environment on Duke Energy's Products page. </span><span style="background-color:transparent;font-size:10pt;">A one-time fee may be required from applicants prior to the installation of such lighting.</span></div><div class="ExternalClassEAC014763C834950BAFFDA38DD8556B9"><span style="line-height:1.6;font-size:10pt;background-color:transparent;"></span> </div><p class="ExternalClassEAC014763C834950BAFFDA38DD8556B9">Decorative lighting is available for a one-time installation charge that covers the cost of the fixture and to place service to the lights underground. A letter from the neighborhood association, or a neighborhood petition, may be required prior to installation to indicate neighborhood commitment to a consistent style of lighting through a neighborhood.</p><p class="ExternalClassEAC014763C834950BAFFDA38DD8556B9">Caution should be used in selecting decorative lighting. Since they are mounted at 12' instead of the 25' for standard light, lighting patterns may not provide full coverage of a street with dark spots present. Unlike standard fixtures, which focus light on the roadway, the most common decorative fixtures shine omni-directional, which some may find objectionable. </p><p class="ExternalClassEAC014763C834950BAFFDA38DD8556B9">​Decorative lights are not available on thoroughfares or collector streets. </p>
Request for Upgrade of Street Lighting<div class="ExternalClassE8F09FFE035747C39B41DA32EA374A0A"><p>To begin the process, obtain the required form from the Charlotte Department of Transportation . </p><p>You may request this form by calling CharMeck Call Center at 311 or CDOT at 704-336-4119 or writing to:</p><blockquote dir="ltr" style="margin-right:0px;"><p>Department of Transportation<br>Public Service Division<br>600 East Fourth Street<br>Charlotte, NC 28202</p></blockquote><p>CDOT will consider requests to upgrade street lighting as appropriate:</p><ul><li><span style="line-height:1.6;font-size:10pt;background-color:transparent;">Mercury Vapor (bluish tint) to High-Pressure Sodium (yellowish tint).</span><br></li><li><span style="line-height:1.6;font-size:10pt;background-color:transparent;">To a brighter, higher wattage (eg.: 100w to 150w</span><span style="line-height:1.6;font-size:10pt;background-color:transparent;">).</span></li></ul></div>
Street Light Repair<div class="ExternalClass545595C084CF4BE1BBA1FFE4D45A6417"><p>Do you have a street light out? Call the CharMeck 311 Call Center by dialing 311.  </p><p>Streetlight outages are faxed daily to Duke Power Company since Duke owns and maintains the equipment. The City of Charlotte a arranges for street light installation and pays the electric bill.  </p><p>You may use the <a href="" title="Duke Energy Light Repair Request Link">form on Duke Power's site​</a> or you can call Duke Power Company's Customer Service Center directly at 800-777-9898.  </p></div>