Process

Master Permit Application: The City of Charlotte gives the Utility the general right to own Utility Facilities with Rights of Way established pursuant to, Article XII of Chapter 19 of the Charlotte City Code.

Plan Requirements for Submittal: This required document provides guidance on what information should be provided on a standard plan set. Only complete drawings with sufficient and applicable information should be submitted. 

To apply for a permit, visit our Cityworks Application Portal, and select “Utility Right of Way Permit” as the Permit Application Type.

Regulations

Work Area Traffic Control Handbook (WATCH) WATCH is to be used in performing construction or maintenance work within the City-owned street rights of way. All persons or agencies doing work in public rights of way are responsible for coordinating the work with Traffic Control; and the City of Charlotte is authorized to stop any construction that has not been properly configured.

CDOT requires notification prior to any work in the public right of way.

Standards and Provisions: These standards govern the installation, upgrade, relocation, and maintenance of all utility facilities; providing reasonable parameters to the owners of utility facilities located on the public right of way.

Additional Information

For more information regarding excavation certification requirements, registration for classes, and the Utility Cut Degradation Policy, visit the Street Maintenance page.

Contact Information

For comments and/or questions, send emails to:
rowuse@charlottenc.gov

For plan submittals only, attach and send all plans and files related to the permit, including your permit number on the subject line to:
UtilityWorkPermit@charlottenc.gov​

Utility ROW Links