Style Guide

​City of Charlotte Style Guide

These guidelines are intended to standardize the web content of’s internal and external websites. This includes branded city sites as well, such as CATS, CMPD, etc. When writing for websites, please use this guide as your first reference.

If there are items that fall outside the scope of this guide, The Associated Press Stylebook should always be your first resource. Please note that some entries have been established outside the standards of AP in order to address specific business needs or to reflect common business usage.

It is very important to use the spell check feature embedded in SharePoint before posting any web content. Because there are many things that spell check cannot catch, you should also re-read your copy carefully before publishing it to a website. For recommended changes or updates to this information, please contact​.​​