Reporting Minimum Housing Code Violations
The City of Charlotte Housing Code requires homeowners and landlords to maintain their homes/ properties to a minimum standard. The code may also be applied to abandoned commercial structures.
Video Transcript
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[Music]
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foreign
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[Applause]
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hi my name is Jane Talon and I am the
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division manager for the code
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enforcement division at the city of
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Charlotte in this video you'll learn
What are some examples of minimum housing code violations?
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more about minimum housing code and how
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it helps keep Charlotte residents safe
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in their homes
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housing violations may include
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inoperable smoke and carbon monoxide
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detectors broken windows and electrical
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Mechanical plumbing and structural
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issues
How can renters report minimum housing code violations?
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if you are a renter and believe your
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landlord is neglecting their rental
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property you can make a request for an
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inspection by contacting 311 via phone
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property owners have the right to appeal
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an inspector's findings to the housing
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appeals board those involved in the case
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will be notified of any hearings
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[Music]
How can neighbors report a property that they suspect needs repair?
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if you notice a neglected home in your
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neighborhood that you suspect needs
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repair submit a petition asking for an
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inspection
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petition must be signed by five
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Charlotte residents 18 years of age or
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older petitions should include a name
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address and phone number for each
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petitioner
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[Music]
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petitions and code inspection requests
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are public information the petition can
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be found at Charlotte nc.gov Code
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Enforcement
Boarded-up Structures
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some properties are vacant and owners
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are still responsible for ensuring they
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meet minimum code requirements
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to keep neighborhoods and residents safe
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the boarded up registration ordinance
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requires vacant homes to be boarded up
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properly and kept free of trespassers
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crime and fire hazards
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if you own a boarded up home you must
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register with the city within 48 hours
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to avoid penalties
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Property Owners can register boarded up
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structures view boarding specifications
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and learn about penalties online at
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Charlotte nc.gov Code Enforcement
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I hope this video helped you learn more
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about the minimum housing code to learn
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more about this and other common code
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issues visit Charlotte nc.gov Code
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Enforcement thank you for watching
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[Music]
Tenants who believe minimum housing code violations exist in their home should call 311 to request an inspection.
Inspection requests, by residents who do not live in the dwelling, requires a petition signed by five residents of the City of Charlotte, 18 years of age or older. Print and complete the petition(PDF, 212KB) and mail or deliver the completed petition to the address indicated.
Inspection Process
- A Code Enforcement inspector will request an inspection of the structure within three business days, following a complaint.
- The inspector will contact the property owner with the inspection results. Violations can range from repairable situations, such as broken windows, to major structural integrity issues.
- Based on the estimated cost of repairs to the structure, inspectors will issue an order to either repair or demolish a structure. If demolition of a structure is ordered, the owner has the opportunity to make repairs. In addition, the owner and complainant will be notified of scheduled hearings regarding the property.
Zoning Enforcement
Zoning primarily deals with how residential land is being used. Examples can include large commercial vehicles in a residential area, operating a business in a residential area, fences (height requirements), building in required setback, banners/flags/portable signs, etc.