Surface Water Quality

​​Pollution Reports & Emergencies​

Each year, staff responds to an average of 550 stormwater pollution reports and emergencies within the City of Charlotte, Mecklenburg County, and the surrounding Towns. Examples of responses that staff may provide include: issuing environmental notices and Notices of Violation, educating individuals and business owners about pollution prevention practices, investigating reports of dead fish, strange smells or discolored water in a stream, and overseeing the containment and clean-up of contaminants from a spill.

Staff is available to respond to pollution reports 24 hours a day, but we need residents to help alert us to pollution they may see in the community!

When in doubt, report it! Reporting pollution and quick response are essential to prevent pollution from reaching surface water like streams and lakes and/or minimize damage once it gets there.​​